Experience

Terrier Agency

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Jun 2022 - Present

  • Main point of contact for all clients’ account management matters. • Planning and managing strategic marketing campaigns for a collection of B2B and retail clients. • Ensured the successful and timely delivery of the campaigns or marketing plans following the customers’ needs and goals. • Planning and developing TikTok marketing strategy for clients aiming to increase their brand awareness and exploiting the platform’s opportunities. • Planning and executing link building strategies for clients according to their goals and requests. • Developed trusted relationships with key accounts and customer stakeholders. • Negotiated and closed new agreements and contracts to increase sales and maximize profit. • Creating and providing weekly/monthly reports to each client. • Using Excel, Majestic, SEMrush with high proficiency. • Identified growing opportunities to grow business with existing clients. • Ensured KPIs are being met. • Held meetings with clients and other team members to discuss progress and next moves to improve business. • Communicating clearly with each client through emails, phone calls and in-person meetings. • Explored and proposed new solutions to clients, within existing projects or by creating new ones, to improve performance and lead to sales.



& Other Stories

• Sweden
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Oct 2021 - Jun 2022

  • Beauty responsible: organised the displays, organised the stock, supervisioned the beauty department according to the company standards. • Dealt with costumers of all backgrounds to deliver them the best service and in-store experience. • Gained and developed deep products knowledge such as features, benefits and trends to communicate to diverse consumer audience. • Provided tailored recommendations to consumers to increase sales and customer service experience. • Handled POS systems transactions: credit, cash, exchanges, returns, and ensured seamless cashflows. • Collaborated with my managers to organise the daily duties and look after the store. • Worked in a fast-paced environment. • Organised the items and stocks in the stockroom.



Town Council

• United Kingdom
• 1 - 100 Employee

• Public Relation Intern

  • Jun 2021 - Aug 2021

  • Created engaging content to promote the summer festival organised by the Agerola Council. • Updated and maintained the Council social media pages. • Supported the HR team in organising press meeting to promote the festival and several initiatives led by the Town Council. • Scheduled meetings with the different guests of the festival. • Organised the seats and planned the tickets releases for the diverse shows held during the festival. • Helped in scheduling the Council’s stuff rota and in administering the mayor daily appointments.



MEDITERRANEAN BIO

• Spain
• Manufacturing

• Marketing Intern

  • Apr 2021 - Aug 2021

  Working as a Marketing Intern at Mediterranean Bio Company has strongly helped me in growing both personally and as a worker. I have mostly focused on two projects: product development and sales. During the first two months of the internship me collaborating together with the owner of the brand have worked on developing a new customised bottle for the brand "Swicily". I have made a full use of programs like Excell, Google Doc, and Monday. I used Excell and Google Doc mostly to keep track, organise and compare the different suppliers I spoke with. While, Monday was very useful to keep my boss always update on the state of my project. During this part of the internship, I understood what my boss was looking for and what was better for the brand and consequently, searched for and spoke with many suppliers and found the one who better fit for our necessities. I made some market researches ,also, to check what our target market was expecting from us and what they would have enjoyed the most. During the second part of the internship, I moved on the sales in Italy. I made plenty of researches to categorize what kind of shop would have fit our brand identity and scope. After, collaborating with a colleague, we used Canva to develop a graphic design tailored for the brand to fill in with the brand information. Consequent, I got in contact with the different shops and retailers I had previously found and explained them our brand aim and made them interested in it and willing to sell our products.



La Vigna degli dei

• Sales And Marketing Intern

  • Mar 2019 - Mar 2021

  Working as a marketing and sales assistant for this business has allowed me to have a perspective on the marketing work environment. I have co-operated with my team to promote this small business at a regional/national level through several means. Starting from social media, going through the local journal and ending up organising events where people could experience in first person the services and products offered by the school. I put much effort in promoting this place and I was able to collaborate with an established U.S. Food Blogger who filmed a short video for a famous Food Instagram page about the experience offered by the business.


Natural History Museum
• United Kingdom
• Museums, Historical Sites, and Zoos
• 700 & Above Employee
• Restaurant hostess

  • Sep 2019 - Mar 2020