Martin Villagomez
Technical Support Engineer at Focus on services, SA de CV- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Mexico City, Mexico, MX
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Experience
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Focus on services, SA de CV
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Mexico
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Engineer
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Nov 2014 - Present
Responsible in first aid to Data Center Servers at Novartis facilities contacting HCL Remote Administrators from India/USA in English Language. Responsible of the Hands and Feet position for Library tape rotation sending and requesting server tapes for backups to Iron Mountain service. Responsible of the field tech support to the Shire Pharmaceuticals computers, laptops, IPads, iPhones configuration, installations and printing issues. Completed 2015 Dell, Lenovo and Pure Storage Flash Server Disk Drives courses certification. Show less
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Education
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1979 - 1982
Instituto Politécnico Nacional
Electrical, Electronic and Communications Engineering Technology/Technician -
1979 - 1982
Instituto Politécnico Nacional
Associate’s Degree, Electrical, Electronic and Communications Engineering Technology/Technician
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