Martin Sharp

Account Manager at ACS Group
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Contact Information
us****@****om
(386) 825-5501
Location
Bradford, England, United Kingdom, GB
Skills

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Bio

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Experience

  • ACS Group
    • Business Supplies & Equipment
    • 1 - 100 Employee
    • Account Manager
      • Nov 2017 - Present

  • Think Office Supplies
    • Account Manager
      • May 2017 - Oct 2017

  • thebigword
    • United Kingdom
    • Translation and Localization
    • 700 & Above Employee
    • Project Director
      • Jul 2016 - Sep 2016

  • Skipton Building Society
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Intermediary Support Manager
      • Oct 2015 - Jul 2016

  • CLOCKWORK FINANCE LTD
    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Operations Manager
      • Apr 2013 - Oct 2015

      • Accountable for a multi-functional operational unit including Customer Service, Collections and Quality. • Lead, motivate and inspire my Team Managers to drive operational performance and improve operational processes.• Review, develop and implement new collections processes and strategies to maximise income and reduce operational waste.• Constantly driving performance by ensuring all employees are engaged in the business, streamlining processes and exceeding client expectations.• Manage relationships with other business areas.•Accountable for Operational performance, Risk and adherence to regulatory requirements.

  • Swinton Group
    • United Kingdom
    • Insurance
    • 700 & Above Employee
    • Sales Team Manager
      • Feb 2010 - Apr 2013

      • Re-structured the team targets and bonus structure• Increased average policy revenue by 60%• Performance managed the team and reduced sickness• Developed sales incentives to successfully improve morale and results • Re-structured the team targets and bonus structure• Increased average policy revenue by 60%• Performance managed the team and reduced sickness• Developed sales incentives to successfully improve morale and results

  • Acorn Stairlifts
    • Call Centre Sales Team Manager
      • Apr 2008 - Feb 2010

  • Tiva Services
    • Customer Service/B2B Manager
      • Jun 2005 - Apr 2008

  • Bradford & Bingley
    • Financial Services
    • 1 - 100 Employee
    • Various - Team Leader, Project Manager, Quality Manager
      • 1991 - 2005

      Customer Service/Project/Quality Roles at Bradford & Bingley plc Customer Service/Project/Quality Roles at Bradford & Bingley plc

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