Experience

Zaans Medisch Centrum

• Netherlands
• Medical Practices
• 700 & Above Employee

• Senior Project Manager

  • Jan 2019 - Present

  Project Manager of ICT projects for Zaans Medisch Centrum Project Manager of ICT projects for Zaans Medisch Centrum



Atos

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Executive Project Manager

  • Jan 2014 - Present

• Executive Project Manager

  • Jan 2004 - Dec 2013

• Project manager

  • Aug 2009 - Jun 2010

  The project Kangeroo II implemented the business process outsourcing of end user services (for office automation) from ING to Atos Managed Services.Martin was responsible for the setting up of the (ITIL) processes in the Customer Delivery Centre ING of Atos and for implementing the contract agreements.



KAS BANK

• Netherlands
• Banking
• 300 - 400 Employee

• Senior Project Manager (Atos)

  • Feb 2018 - Dec 2018



ABN AMRO Bank N.V.

• Netherlands
• Banking
• 700 & Above Employee

• Project Manager 'Online Relevance'

  • Aug 2016 - Oct 2017

  Martin was as a project manager responsible for selecting and implementing a data management platform (DMP) to facilitate personalized content on ABN AMRO’s owned channels (Internet Banking, Mobile Banking App) and paid (digital) channels (Google Search, Display, Facebook).Martin was also responsible for making the roadmap for this project and connecting the channels to the DMP. The project was managed in an Agile Scrum environment with different Agile Scrum Teams. Martin did set-up the governance for the coöperation between the agile scrum teams.The project started with connecting the paid channels. After that the ABN AMRO internet site was connected. Show less

• Project Manager Net Promotor Score

  • Feb 2015 - Jan 2017

  Martin was as a project manager responsible for the selection and Implementation of a Net Promotor Score / Closed Loop Feedback environment for ABN AMRO Retail Branches and Call Centres. The selected SaaS solution (Medallia) included the sending of surveys to customers based upon the contacts of the customer with the bank. It also included the possibility to capture information from the call back calls. The results were categorized via text mining and used by the employees to implement improvements. Show less

• Project Manager Analytical CRM

  • Sep 2011 - Mar 2015

  Martin was as the project manager IT responsible for the selection and technical implementation of an Enterprice Marketing environment for the Marketing Department of ABN AMRO. The implemented environment facilated the following functions:- campagne management- campaign optimization- campagne workflow- advanced analytics- realtime decisioning

• Project manager

  • Jun 2010 - Feb 2012

  Project management for several Business Intelligence projects:- Upgrade campaign management environment- Development of release wise development for business intelligence requests- Data delivery from ABN AMRO to Deutsche Bank - Migration of Business Objects reports to Micro strategy- Customer Feedback reporting



Nationale-Nederlanden

• Netherlands
• Financial Services
• 700 & Above Employee

• Project Manager

  • Mar 2008 - Mar 2009

  The Channels department of Nationale Nederlanden is responsible for the internet portals that are used by their intermediaries and internal departments. Martin was as a project manager responsible for releases of the portal. Martin was as project manager responsible for the coordination of the software development in 7 different departments that were needed to deliver a new single premium assurance policy. The Channels department of Nationale Nederlanden is responsible for the internet portals that are used by their intermediaries and internal departments. Martin was as a project manager responsible for releases of the portal. Martin was as project manager responsible for the coordination of the software development in 7 different departments that were needed to deliver a new single premium assurance policy.



ABN AMRO Bank N.V.

• Netherlands
• Banking
• 700 & Above Employee

• Projectmanager

  • 2006 - 2007



ABN AMRO Bank N.V.

• Netherlands
• Banking
• 700 & Above Employee

• Project Manager Business

  • Jan 2003 - Nov 2005

  Responsible for a data warehouse program for the marketing department Responsible for a data warehouse program for the marketing department



Rabo Effectendiensten Nederland

• Project Manager Business

  • Jun 1999 - Feb 2000



ABN AMRO Bank N.V.

• Netherlands
• Banking
• 700 & Above Employee

• Information Analyst

  • 1992 - 1997



Atos

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant

  • 1990 - 1995



Ideta

• IT Services and IT Consulting
• 1 - 100 Employee

• project manager

  • 1986 - 1991