Martin Peck

VP of Service at Ascential
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Contact Information
us****@****om
(386) 825-5501
Location
Southend-on-Sea, England, United Kingdom, GB
Skills

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Bio

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Credentials

  • Leading Innovative Change!
    UC Berkeley Executive Education
    Oct, 2022
    - Nov, 2024

Experience

  • Ascential
    • United Kingdom
    • Information Services
    • 700 & Above Employee
    • VP of Service
      • Jun 2013 - Present

      Direct responsibility for Global Service Desk providing first and second line IT support to the business. Taking senior level ownership of problems, responsibility for ensuring service improvements and amendments are undertaken in a controlled manner and to high quality. Ensuring change process is robust and fit for purpose, adapting to the business needs where necessary. Leading the Service team by providing guidance, coaching and mentoring which has produced a high performing team within our Technology group, one which clearly demonstrates the companies core value and behaviours.

  • Selection Services Ltd.
    • Head of Service Delivery
      • Aug 2012 - May 2013

      Head of the Global Service Desk and Service Delivery at Selection Services ensuring the smooth running of service desks with the company supporting around 150 clients as well as transition of new clients into our structure.

    • Service Delivery Manager
      • Nov 2008 - Aug 2012

  • Knight Frank
    • United Kingdom
    • Real Estate
    • 700 & Above Employee
    • Infrastructure Analyst
      • Sep 2004 - Sep 2008

  • Mainland Products
    • Support Engineer
      • Apr 2003 - Jul 2004

Education

  • BETHS
    1984 - 1989

Community

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