Martin Orta
Operations Manager at TLC Event Rentals- Claim this Profile
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Topline Score
Bio
Experience
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TLC Event Rentals and Productions, Incorporated
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United States
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Events Services
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1 - 100 Employee
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Operations Manager
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Apr 2013 - Present
Core responsibilities consist of assuring that all deliveries and rental items arrive to destination with a timely manner. Make sure that all customer requests are executed effectively to assure customer satisfaction. Obtain accountability that all inventories are properly stocked to execute a successful event. Properly supervised all employees to execute daily duties during downtime which contributed to a great customer experience. Core responsibilities consist of assuring that all deliveries and rental items arrive to destination with a timely manner. Make sure that all customer requests are executed effectively to assure customer satisfaction. Obtain accountability that all inventories are properly stocked to execute a successful event. Properly supervised all employees to execute daily duties during downtime which contributed to a great customer experience.
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Hilton Garden Inn
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United States
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Hospitality
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700 & Above Employee
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Banquet Manager
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Mar 2012 - Apr 2013
Responsible for the entire Banquet operation on regards to labor cost food and Liquor cost, complied with hotel policies and standards, training of all banquet staff work closely with catering and kitchen to ensure Guest satisfaction, attend weekly BEO meetings to go over all details to schedule properly for all upcoming events, stay alert of any changes on conventions or socials events must of all ensure guest satisfaction. Responsible for the entire Banquet operation on regards to labor cost food and Liquor cost, complied with hotel policies and standards, training of all banquet staff work closely with catering and kitchen to ensure Guest satisfaction, attend weekly BEO meetings to go over all details to schedule properly for all upcoming events, stay alert of any changes on conventions or socials events must of all ensure guest satisfaction.
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Operation Manager
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Jun 2010 - Mar 2012
Responsible for organization and coordination of all catering events to ensure all events are always, deliver in a timely manner according with our B.E.O.S. work closely with a catering sales Managers on rental Needs of china, Linen, Glasses tables and other items that are needed from time to time, work closely with Senior Manager with the coordination of weekly scheduling for each event as many times it requires a large amount of personnel for each event, focus with the food and Liquor cost on the daily basis. Maintained standard procedures and policies for the entire banquet personnel, as well as training of new and existing employees to meet guest satisfaction. Maintain other Supervisors inform of the upcoming events to ensure proper planning. with the proper Temporal Services needs if any for the week or for future upcoming events. Show less
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Education
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Benito Juarez, Mexcio
High School Diploma