Experience

Marquee Event Group
• Dispatcher

  • Jul 2018 - Present


Classic Party Rentals

• Events Services
• 200 - 300 Employee

• Truck Driver

  • Aug 2016 - Present

  Deliver equipment to job sites, client businesses, as well as homes. Make delivery as specified on contract. (never late) Develop great customer service. Notify sales or dispatch of any issues for concerns. Earned road experience. Responsibilities vary but somewhat endless as goal is to always finish jobs on time. Deliver equipment to job sites, client businesses, as well as homes. Make delivery as specified on contract. (never late) Develop great customer service. Notify sales or dispatch of any issues for concerns. Earned road experience. Responsibilities vary but somewhat endless as goal is to always finish jobs on time.



Partytime-HDO Productions, Inc.

• United States
• Events Services
• 1 - 100 Employee

• Assistant Production Manager

  • Nov 2013 - Aug 2016

  Managed payroll. Completed payroll processing from start to finish for all employees. Reduced and controlled expenses. Initiated program that standardized employee training. Put plans together to organize warehouse, creating a better working environment and also increasing production Completed all work with accuracy. Double checked documents and offset unusual expense variances in their respective areas. Maintained confidential information, such as pay rates, bonus targets and pay grades. Computed and recorded data. Booked loads with several logistic companies. Minimized number of loads. Negotiated with several brokers. Built relationship with brokers as well as clients. Handled Employee issues (HR role). Show less

• Dispatcher

  • Apr 2011 - Sep 2013

  Communicated with drivers, warehouse and customers regarding outgoing orders. Managed delivery schedule to maximize productivity. Prioritized order security, accuracy and on-time pick up and delivery. Redirected shipments en route in response to customer request. Communicated all emergencies, delays due to weather or schedule changes to customer and supervisor. Tracked drivers at all times (stop by stop) Enforced the on-time on shipment products to create exceptional customer experiences. Updated the data base with changes in carrier status. E-mailed customers and sales representatives with shipping updates. Politely assisted customers via telephone. Handled daily heavy flow of paperwork. Directed calls to appropriate individuals and departments. Maintained an organized database. Dedicated to continuously improving knowledge. Researched all payroll issues. Managed payroll for all employees. Show less

• Customer Service Operations

  • May 2007 - May 2011

  Provided outstanding customer service. Accurately read, understood, and carried out written instructions. Communicated operational issues and changes to supervisor on regular basis. Followed company procedures to maintain work environment in a neat and orderly condition.

• Warehouse Lead

  • Apr 2004 - Apr 2007

  Read work orders to prepare. Loaded and unloaded equipment. Operated forklift and other heavy machinery safely. Verified computations against physical counts of stock. Tracked time spent on assignments each day for productivity reporting.Handled shipping and receiving.Cleaned and maintain warehouse in compliance with OSHA safety standards. Reported all equipment failures and malfunctions to supervisor. Sorted cargo before loading and unloading. Stacked and stored pallets at the end of my shift to keep warehouse clean and organized. Monitored department performance. Show less