Martin Mišenda
Compliance Specialist at Veolia Slovensko- Claim this Profile
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Slovak Native or bilingual proficiency
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Czech Native or bilingual proficiency
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English Full professional proficiency
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German Limited working proficiency
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Polish Limited working proficiency
Topline Score
Bio
Credentials
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Compliance 2022 certificate
Veolia Compliance DepartmentOct, 2022- Sep, 2024 -
Protection and preservation of environments and biodiversity
Veolia Sustainable Development DepartmentJul, 2022- Sep, 2024 -
Internal Quality Auditor
PQM Trenčín
Experience
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Veolia Slovensko
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Slovakia
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Environmental Services
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1 - 100 Employee
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Compliance Specialist
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Jan 2022 - Present
helping the organization to ensure that their operations comply with relevant laws, regulations, and policies. Responsible for monitoring and documenting compliance activities, advising leadership and management on compliance matters, and liaising with government agencies. Responsible for the anti bribery management system ISO 37001.
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Financial Controller
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Apr 2021 - Mar 2022
Managing accounting records, evaluating and managing risk, ensuring compliance with regulations, publishing financial statements, overseeing accounting operations, analyzing financial data, monitoring expenditure, forecasting revenue, coordinating auditing processes, and ensuring accuracy of financial information. Also serving as a compliance officer and data protection officer.
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Online Sales Specialist
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Sep 2019 - Mar 2020
Delivering excellent service to ensure high levels of customer satisfaction. Createing business strategies to attract new customers, expand store traffic, and enhance profitability. Responding to customer complaints and concerns in a professional manner. Developing and arranging promotional material and in-store displays. Undertaking store administration duties and monitoring inventory levels. Delivering excellent service to ensure high levels of customer satisfaction. Createing business strategies to attract new customers, expand store traffic, and enhance profitability. Responding to customer complaints and concerns in a professional manner. Developing and arranging promotional material and in-store displays. Undertaking store administration duties and monitoring inventory levels.
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Uber
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Türkiye
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Advertising Services
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100 - 200 Employee
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Specialist
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Jan 2018 - Jan 2019
Helping and educating both drivers and riders by delivering high-quality support across multiple platforms (in-app support, email, phone). Solving problems of the riders and drivers and addressing un/satisfactory experiences using Slovak, Czech and English language. Building loyalty among new users. Being a member of the Incident response team, where working on cases involving critical situations, such as threatening, sexual assaults/misconducts, discriminatory comments or serious traffic accidents. Preparing all the necessary documentation for the stakeholders. I consider this to be the most valuable experience, in terms of developing psychological skills and high level of patience, as well, as calm approach Show less
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American Red Cross
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United States
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Non-profit Organizations
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700 & Above Employee
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Pool Manager
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May 2013 - Sep 2016
Being in charge of the whole facility. Assigning the duties to the lifeguards. Providing the first aid. Communication with the stakeholders. Being in charge of the whole facility. Assigning the duties to the lifeguards. Providing the first aid. Communication with the stakeholders.
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Education
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2011 - 2016
Univerzita Mateja Bela v Banskej Bystrici
Master's degree, Economics
Community
