Infrastructure Engineer

• Sep 2022 - Present

Senior VMware Engineer

• Jul 2017 - Aug 2022

Windows Technical Lead

• Jun 2016 - Jun 2017

Johnson Controls announced its intent to spin-off its Automotive Seating and Interiors Business into an independent company. The name of this new company is Adient. I have been selected to work in Adient company on a new role of Windows Technical Lead. After 1 year I took an opportunity and started on a new role as a VMware Engineer. My key responsibilities are:- VMware vSphere (ESXi + vCenter), vSphere Replication + SRM, Update Manager, vRealize Operations, VMwareHorizon, etc.- Windows server administration (Windows 2012, 2016, 2019, 2022)- Build, maintain and troubleshoot our expanding infrastructure (installing and configuring baremetal systems in datacenters)- Installing, configuring and managing VMware Cloud in AWS from scratch- WSUS environment and patch management, deploying changes approved in global changemanagement process- Configuring and managing Veeam backup infrastructure for physical systems- Disaster recovery planning and execution Show less

Senior IT Systems Administrator

• Apr 2012 - May 2016

- Provide guidance to windows system administrators and support analysts - Install windows operating system and related system software, including upgrades, preventative and corrective maintenance through the change management process and within scheduled maintenance windows - Administer the configuration of Windows OS and services for 3 datacenters (2500+ servers) - Ability to recognize and respond to customer expectations with a sense of urgency - Provide for service continuity by developing backup and recovery processes and procedures to support recovery from hardware and application failures - Develop disaster recovery plans, procedures and test scenarios and participates in DR rehearsals - Develop and maintain SOX procedures, adheres to SOX policies and gathers evidence for SOX audits - Applies security policies to the windows platform as determined by the IT security group - Provide level II incident and problem management with responsibility for resolution and root cause analysis of the most complex hardware and software issues within OLA - Monitor, maintain and report system availability within OLA - Monitor system resource utilization and support capacity planning by capturing data, analyzing trends and making upgrade recommendations - Participate in planning and execution of server workload migrations and consolidation in conjunction with the 3rd level team - Provide effective technical documentation to clearly communicate procedures and developments - Experience with VMWare, Tivoli TSM, Remedy, Active directory, DFS, High avaibility cluster-systems Show less

Windows Administrator NT 1st line

• Aug 2010 - Mar 2012

- Handling alarms coming from monitoring systems - Working on incidents - Identifying and differentiating between incident, change & problem - Communication with customer - Communication with customer network delivery leads - Handling alarms coming from monitoring systems - Working on incidents - Identifying and differentiating between incident, change & problem - Communication with customer - Communication with customer network delivery leads

Technical support

• Feb 2009 - Jul 2010

Providing client support and technical issue resolution via E-Mail, phone and other electronic medium. Providing training to clients in the use of system and applications. Configuring system and applications for use of the C4 System. Testing and reporting of application bugs to the development department, evidence of all manuals, problems and partner requests. Informing customers about new version releases. Providing client support and technical issue resolution via E-Mail, phone and other electronic medium. Providing training to clients in the use of system and applications. Configuring system and applications for use of the C4 System. Testing and reporting of application bugs to the development department, evidence of all manuals, problems and partner requests. Informing customers about new version releases.

Various positions

• Mar 2005 - Dec 2008

more positions (various activities) more positions (various activities)