Martin Janku

Business Development at ON BOARD
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Contact Information
us****@****om
(386) 825-5501
Location
Czechia, CZ
Languages
  • angličtina Professional working proficiency
  • ruština Limited working proficiency

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Credentials

  • Basics of digital marketing / Základy digitálního marketingu
    Google Digital Garage
  • Expert course on banknote and coin recognition / Odborný kurz o rozpoznávání bankoven a mincí
    Česká národní banka
  • PROVIDE RESPONSIBLE SERVICE OF ALCOHOL
    WA Department of Racing, Gaming and Liquor

Experience

    • Czechia
    • Advertising Services
    • 1 - 100 Employee
    • Business Development
      • Jun 2021 - Present

      Vztahy s veřejností Strategické plánování Projektový management Posilování jména značky či klienta Vztahy s veřejností Strategické plánování Projektový management Posilování jména značky či klienta

    • Czechia
    • Food and Beverage Services
    • 300 - 400 Employee
    • Deputy Head of Goods Receipt
      • Nov 2020 - May 2021

      • MANAGING and PLANNING tasks, coordinating TEAM with variable composition (agency workers & part timers) • Managing LOGISTICS of receipt of goods incl. inspection of delivered goods & amount • SUPERVISING manipulation & physical admission of goods • COMMUNICATING and dealing with suppliers • Handling COMPLAINTS and incomplete consignments, ensuring CUSTOMER EXPERIENCE • REPORTING, creating analysis of KPIs • MANAGING and PLANNING tasks, coordinating TEAM with variable composition (agency workers & part timers) • Managing LOGISTICS of receipt of goods incl. inspection of delivered goods & amount • SUPERVISING manipulation & physical admission of goods • COMMUNICATING and dealing with suppliers • Handling COMPLAINTS and incomplete consignments, ensuring CUSTOMER EXPERIENCE • REPORTING, creating analysis of KPIs

    • Czechia
    • Restaurants
    • 1 - 100 Employee
    • Operations Manager
      • Jun 2020 - Oct 2020

      • Full responsibility for OPERATION of the facility • LEADING and MOTIVATING TEAM, managing and planning shifts • Creating and managing PRICE STRATEGIES • OPTIMIZING processes, designing new strategies • Actively seeking new business opportunities, INCREASING SALES and efficiency • Building and maintaining long-term business RELATIONS, CUSTOMER CARE • Regular REPORTING, stocktaking • Following competitors & market trends • Full responsibility for OPERATION of the facility • LEADING and MOTIVATING TEAM, managing and planning shifts • Creating and managing PRICE STRATEGIES • OPTIMIZING processes, designing new strategies • Actively seeking new business opportunities, INCREASING SALES and efficiency • Building and maintaining long-term business RELATIONS, CUSTOMER CARE • Regular REPORTING, stocktaking • Following competitors & market trends

    • Czechia
    • Hospitality
    • 1 - 100 Employee
    • Concierge
      • Sep 2018 - Jun 2020

      • Providing PREMIUM GUEST CARE, ensuring the highest quality of the services provided • Taking care of matters from plane ticket booking, choice of restaurant, touristic sights over choice and booking culture events to buying flowers etc. • Providing practical INFORMATION and ADVICE to hotel guests • IDENTIFYING guest NEEDS & finding and offering the best solution for them  I have personally provided complex service and care to celebrities e.g. Fabrice Rousseau, General Manager, Amazon Pankaj Bihrla, Area Vice President, Marriott Orlando Bloom, Jaromír Jágr, David Guetta German soccer national team, Russian ice hockey national team, Swedish ice hockey national team Atilla Vegh, MMA fighter Show less

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Auditor & Supervisor
      • Feb 2018 - Jul 2018

      • Billing services, INVOICING • Night AUDITING • Ensuring whole process of CHECK - IN / CHECK - OUT • Managing and keeping evidence of BOOKINGS • Reporting • Billing services, INVOICING • Night AUDITING • Ensuring whole process of CHECK - IN / CHECK - OUT • Managing and keeping evidence of BOOKINGS • Reporting

    • Front Desk Clerk
      • May 2014 - Dec 2017

      • MANAGING and COORDINATING front desk, shift planning • Coordinating and SUPERVISING STAFF and tasks • TRAINING staff • PROVIDING CARE to guests, ensuring the highest quality of services provided • Regular Manager on Duty shifts • MANAGING and COORDINATING front desk, shift planning • Coordinating and SUPERVISING STAFF and tasks • TRAINING staff • PROVIDING CARE to guests, ensuring the highest quality of services provided • Regular Manager on Duty shifts

Education

  • Metropolitní univerzita Praha
    Bachelor's degree, Media studies
  • Milner School of Wimbledon, UK
    General English
  • Lexis English School, Perth, Australia
    General and Business English

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