Experience

Nucleus Financial

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Project Manager

  • Aug 2023 - Present



Aegon

• Financial Services
• 700 & Above Employee

• Project Manager

  • Mar 2021 - Sep 2023



abrdn

• United Kingdom
• Financial Services
• 700 & Above Employee

• Change Manager

  • Jun 2018 - Feb 2021



Aegon

• Financial Services
• 700 & Above Employee

• Project Manager

  • Nov 2013 - Jun 2018

  Working full time as a Project Manager covering both Change Management and IT Delivery. Successfully delivered a variety of small and medium scale projects before moving on to manage a high profile workstream within Aegon's highest priority Change program. I have experience of managing budgets and timelines, achieving delivery on target for both in every project completed so far. I have gained a lot of experience in working closely with external stakeholders including BT, Avaya and Canon. I've delivered projects through both Agile and Waterfall methodology and am very familiar and comfortable in either. I'm qualified in Prince2 and an active practitioner. I take great pride in managing the project at the right level through the best planning tool and management meeting, but also in getting close to the people and the detail involved. From experience, I have seen this to be crucial to the successful delivery of projects ive worked on. To date, the workstream i work on currently has successfully migrated £2.7bn of customer assets to Aegon’s new Platform service, which contributes 27% of the total assets held on the Aegon Platform. This makes it one of the most successful projects within Aegon in recent years and has led to me receiving various accolades this year including nomination for Aegon’s Global 2017 Achievers award. Show less

• Section Manager

  • Jan 2012 - Nov 2013

  Manager of a team of 14-17 Customer Service Representatives. The role involves all aspects of people management as well as a lot of exposure to project work.Seconded since January 2014 to work on a project implementing a Knowledge Management tool within the Contact Centre. Acting as the Contact Centre Lead, involved heavily in analysis, content writing, system testing and document production. Followed the Change Methodology and gained rellevant experience in the project cycle both from the business and project management side. Show less

• Business Analyst

  • Jan 2010 - Dec 2011

  Technical Pension specialist, primarily in Defined Contribution. Worked in a team supporting 120 Contact Centre Staff. Provided classroom training to groups of 4-12 new or experienced staff