Martin Georgiev
Maintenance & Security Agent at fixed.net- Claim this Profile
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English Full professional proficiency
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Bulgarian Native or bilingual proficiency
Topline Score
Bio
Ivan Varlev
To Whom it may concern, I would like to personally say that mr. Georgiev has been an example agent here at MochaHost! As his direct supervisor, I had the pleasure of working with him and reviewing/discussing his day to day performance and advancements. He is a very motivated person, ambitious and not afraid to share his opinion or feedback in critical situations. An absolute team player, dependable and punctual throughout his entire time working with us. I would honestly recommend mr. Georgiev to any employer who wishes to acquire a valuable asset for any team, one that can handle responsibility and offer great performance in their duties. He has exceeded expectations on multiple occasions and in different types of situations! During his work in our LiveChat team, he has taken part in tasks, creating and updating different tutorials, FAQ articles and other documentation. He provided excellent Customer Service to our clients, and followed closely company policies and procedures. A dependable source of feedback and reports regarding discovered issues in our systems and processes related to his position! I'm also very confident that he can take a more leading role in teams and possesses leadership qualities that can be expanded upon. With regards, Ivan Varlev - LCS, MochaHost
Ivan Varlev
To Whom it may concern, I would like to personally say that mr. Georgiev has been an example agent here at MochaHost! As his direct supervisor, I had the pleasure of working with him and reviewing/discussing his day to day performance and advancements. He is a very motivated person, ambitious and not afraid to share his opinion or feedback in critical situations. An absolute team player, dependable and punctual throughout his entire time working with us. I would honestly recommend mr. Georgiev to any employer who wishes to acquire a valuable asset for any team, one that can handle responsibility and offer great performance in their duties. He has exceeded expectations on multiple occasions and in different types of situations! During his work in our LiveChat team, he has taken part in tasks, creating and updating different tutorials, FAQ articles and other documentation. He provided excellent Customer Service to our clients, and followed closely company policies and procedures. A dependable source of feedback and reports regarding discovered issues in our systems and processes related to his position! I'm also very confident that he can take a more leading role in teams and possesses leadership qualities that can be expanded upon. With regards, Ivan Varlev - LCS, MochaHost
Ivan Varlev
To Whom it may concern, I would like to personally say that mr. Georgiev has been an example agent here at MochaHost! As his direct supervisor, I had the pleasure of working with him and reviewing/discussing his day to day performance and advancements. He is a very motivated person, ambitious and not afraid to share his opinion or feedback in critical situations. An absolute team player, dependable and punctual throughout his entire time working with us. I would honestly recommend mr. Georgiev to any employer who wishes to acquire a valuable asset for any team, one that can handle responsibility and offer great performance in their duties. He has exceeded expectations on multiple occasions and in different types of situations! During his work in our LiveChat team, he has taken part in tasks, creating and updating different tutorials, FAQ articles and other documentation. He provided excellent Customer Service to our clients, and followed closely company policies and procedures. A dependable source of feedback and reports regarding discovered issues in our systems and processes related to his position! I'm also very confident that he can take a more leading role in teams and possesses leadership qualities that can be expanded upon. With regards, Ivan Varlev - LCS, MochaHost
Ivan Varlev
To Whom it may concern, I would like to personally say that mr. Georgiev has been an example agent here at MochaHost! As his direct supervisor, I had the pleasure of working with him and reviewing/discussing his day to day performance and advancements. He is a very motivated person, ambitious and not afraid to share his opinion or feedback in critical situations. An absolute team player, dependable and punctual throughout his entire time working with us. I would honestly recommend mr. Georgiev to any employer who wishes to acquire a valuable asset for any team, one that can handle responsibility and offer great performance in their duties. He has exceeded expectations on multiple occasions and in different types of situations! During his work in our LiveChat team, he has taken part in tasks, creating and updating different tutorials, FAQ articles and other documentation. He provided excellent Customer Service to our clients, and followed closely company policies and procedures. A dependable source of feedback and reports regarding discovered issues in our systems and processes related to his position! I'm also very confident that he can take a more leading role in teams and possesses leadership qualities that can be expanded upon. With regards, Ivan Varlev - LCS, MochaHost
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Credentials
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Adobe Photoshop
Software University (softuni.bg)Dec, 2015- Sep, 2024
Experience
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fixed.net
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Maintenance & Security Agent
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May 2019 - Present
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GoDaddy
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United States
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Technology, Information and Internet
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700 & Above Employee
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Senior Technical Support at GoDaddy EMEA
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Nov 2018 - May 2019
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Technical Support at GoDaddy EMEA
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Jan 2018 - Nov 2018
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MochaHost
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IT Services and IT Consulting
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1 - 100 Employee
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Live Chat Operator
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May 2016 - Dec 2017
• Provide excellent customer support via live chat to end user clients of a web hosting company. • Resolve technical issues via ticket system. • Manage conversations and question customers to quickly determine their needs. • Troubleshoot issues and escalate cases to the upper support levels of the company. • Provide excellent customer support via live chat to end user clients of a web hosting company. • Resolve technical issues via ticket system. • Manage conversations and question customers to quickly determine their needs. • Troubleshoot issues and escalate cases to the upper support levels of the company.
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Education
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Software University, Sofia
Computer Programming -
Software Univeristy, Sofia
Computer Programming