Experience

Designa Digital Solutions GmbH
• Austria
• Software Development
• 1 - 100 Employee
• Software Project Manager

  • Jan 2023 - Present

ILOGS
• Switzerland
• Information Technology & Services
• 1 - 100 Employee
• Service Desk Manager

  • May 2019 - Jan 2023


Infineon Technologies IT-Services GmbH

• Austria
• 1 - 100 Employee

• End User Support & Service IT- Service Desk

  • 2008 - 2019

  - main contact responsible for Encryption (S/MIME, Bitlocker, Crypto, Gateway, PGP) & Business Continuity - accounthandling, - software distribution - ticket analysis & evaluation of KPIs & SLAs - unix support - software support - service takeover management, - project management - creation of End-User FAQs & trainings - main contact responsible for Encryption (S/MIME, Bitlocker, Crypto, Gateway, PGP) & Business Continuity - accounthandling, - software distribution - ticket analysis & evaluation of KPIs & SLAs - unix support - software support - service takeover management, - project management - creation of End-User FAQs & trainings



Universität Klagenfurt

• Austria
• Higher Education
• 300 - 400 Employee

• Helpdesk ZID

  • 2007 - 2008

  - hardware, software & server support - several trainings for colleagues and students - hardware, software & server support - several trainings for colleagues and students



w&p Beton GmbH

• Austria

• Sommerpraktikant

  • Aug 2005 - Sep 2005

  Verwaltung Verwaltung

• Sommerpraktikant

  • Jul 2004 - Sep 2004

  Hardware,software and server support Hardware,software and server support



Camplast Kunststofftechnik

• Angestellter

  • Sep 2001 - Dec 2001

  - design engineer in the field of plastics technology - web design work on the company website - design engineer in the field of plastics technology - web design work on the company website


Dom-Tiefgarage
• Sommerpraktikant

  • Aug 1994 - Aug 1994
• Sommerpraktikant

  • Jul 1993 - Jul 1993