Experience

Thrive Gym 24 LTD

• Health, Wellness and Fitness
• 1 - 100 Employee

• Business Development Manager

  • Apr 2021 - Present



PureGym

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Cluster Manager

  • Dec 2019 - Apr 2021

• General Manager

  • Aug 2016 - Dec 2019

  General Gym Manager, currently @ Pure Gym Bury(Previous Pure Gym roles - GM at Bury new road & Ashton) Duties:- Successful opening and pre sale of Pure gym Bury in September 2017. Exceeding targets set by the company. - To manage costs according to make a positive impact on EBITDA- To assume full responsibility for managing the club and all staff members.- To ensure all pure gym standards are adhered to and create a memorable experience for every member.- Strong operational, technical, financial and commercial awareness. - To uphold and maintain excellent Customer Services standards, measurable using NPS. - Manage and oversee the club activity linked to sales, marketing and promotions. - Analyse sales figures- Manage profits and loss- Ensure that the club standards are maintained - Ensuring all health and safety policies are followed - Lead, motivate and engage my team whilst promoting the pure gym culture. - Create a fun and exciting environment along with strong communication - To successfully implement new changes in how the business operates its PT model, role- Manager any HR issues, and deal with payroll and invoices for Personal trainers and promotional team.



Total Fitness

• Ukraine
• Wellness and Fitness Services

• General Manager

  • Sep 2004 - Jul 2016

  GM From 2010 - 2014 (See previous roles below) - Increasing the membership base by 1,764 members adding an extra £43,300 per month to the subscription line through gaining new members and retention- Over achieved EBITDA target in 2014 by £139,600 through managing the full P&L of the club, through memberships, Cafe, Retail, swimming & classes, rent, salaries, utilities and managing expenditure such as advertising, maintenance, cleaning and pool chemicals and other expenses.- To oversee day to day running of sales and operations functions of the club- Dealing with all customer service feedback - Motivate and develop all staff in each department- Manage the Heads of Department to run their area and overlook these areas, Front of House, Fitness, Operations and Sales- Meet and exceed revenue targets set by the company- Maintain high standards of the club in line with Key Performance Indicators and audit scores- Manage and improve the NPS score which is done daily for members feedback- Reporting directly to senior management- Health and Safety aspects of the club, including all checks, claims and working in line with regulations.- Always looking for ways to improve the club and members experience General Manager Roles included: Lancaster & WalkdenMarch 2009 -February 2010Assistant Manager- Act as Club Manager when the current manager is away from the business- Training and development of all staff- Oversee each department including Cafe, Sales, Locker Room, Lifeguards, Fitness Instructors and 2 other Duty Managers- Successfully opened and implemented a new family area and cafe area- Highest performing club resulting in hitting every sales target and audit- Awarded Assistant Manager of the year and promoted to Club ManagerPrevious roles include:(September 2004 –March 2009) - Duty Manager- Duty Manager Support- Health and Rehabilitation Instructor- Fitness Instructor- Leisure Attendant