Experience

Made in Hotels

• Hospitality
• 1 - 100 Employee

• Owner

  • Jan 2022 - Present

  Made in Hotels managed 2 boutique hotels in Brussels and 4 furnished apartments www.madeinhotels.com Made in Hotels managed 2 boutique hotels in Brussels and 4 furnished apartments www.madeinhotels.com


ooofer
• Belgium
• Hospitality
• 1 - 100 Employee
• Board Member

  • Jan 2022 - Present


Made in Kat

• Restaurants

• Company Owner

  • Feb 2020 - Present

  Opening of a boutique hotel in Summer 2022 in the Saint Catherine Area. 19 rooms, 2 appartments and a urban café with a large sunny terrace. Opening of a boutique hotel in Summer 2022 in the Saint Catherine Area. 19 rooms, 2 appartments and a urban café with a large sunny terrace.


Brussels Hotels Association (BHA)
• Belgium
• Hospitality
• Administrator

  • Jun 2017 - Present


Made in Hospitality

• Belgium
• Business Consulting and Services

• Managing Director

  • Jan 2014 - Present

  - Revenue management consultancy. - Hotel's opening and feasibility study - Training (Focus on service departmenent: Front office, F&B outlets) - Revenue management consultancy. - Hotel's opening and feasibility study - Training (Focus on service departmenent: Front office, F&B outlets)



Made in Louise

• Belgium
• Hospitality
• 1 - 100 Employee

• General Manager

  • Jan 2012 - Present

  Family owned and managed hotel of 48 bedrooms. In charge of HR, Sales, Marketing and revenue management. Family owned and managed hotel of 48 bedrooms. In charge of HR, Sales, Marketing and revenue management.



E-Hospitality

• United States
• Hospitality

• Project Manager

  • Jan 2012 - Oct 2014

  As a project projector, I wan in charge of the website development, communication with the developpers, time management and ensure delivery of the product. I was in charge to put all business decisions into the development pipeline and make sure that communication between IT director, user's experience expert and offshore IT team is optimal and efficient. As a project projector, I wan in charge of the website development, communication with the developpers, time management and ensure delivery of the product. I was in charge to put all business decisions into the development pipeline and make sure that communication between IT director, user's experience expert and offshore IT team is optimal and efficient.



Hospitality Belgium

• Belgium
• Technology, Information and Internet
• 1 - 100 Employee

• Managing Partner

  • May 2011 - Oct 2014

  Consultancy in revenue managment Consultancy in revenue managment



Radisson Blu

• Belgium
• Hospitality
• 700 & Above Employee

• Director of Revenue Management

  • Oct 2008 - Sep 2010

  -Ensured revenue optimisation in rooms, banqueting and meetings on a daily basis. -Manage a team of 7 employees (Meeting & Events and Individual reservations) -Emphasise on developing the leisure market (Third parties and Wholesalers developed leisure business from Middle East (trip organised in June 2009);Increase of 61% of room nights (Leisure Segment) in 2009 vs. 2008. -Daily interaction with Sales, Meetings and Events and F&B in order to ensure revenue maximisation in all decisions; corporate RFP, Group quoting, creation of packages and accounts assessments. -Conduct hotel budget and forecast. -Ensure strong relationships with local travel agencies and DMCs Show less



Design Hotels AG

• Switzerland
• 1 - 100 Employee

• Revenue and Distribution regional manager

  • Oct 2006 - Sep 2008

  -Manage and support 60 hotels in Europe, America and Africa. -Created and implemented the e-distribution service, a revenue management consultancy for our members. Currently 9 hotels are using the service (the service includes supporting tools as The Bench and Hotelligence). -Control and review hotel's performances. -Organise GDS marketing campaigns for the hotels. -Conduct quality assurance checks in all the systems (GDS, IDS, call centre and our own website). -Train new hotels on the CRS and educate them on revenue optimisation. -Ensure a strong relationship with the hotels, daily interaction with hotels general managers and owners. -Coordinate sales and marketing activities with the sales department. -Support to reach the expected revenue of 60 M generated through all the different channels, achieving a total revenue growth of 21% in 2007. Manage 70 hotels in Europe, America and Africa. · Emphasize on revenue optimization for our members. · Involve in strategic short and long term action plans for the brand. Show less



Hilton Worldwide

• India
• Hospitality
• 300 - 400 Employee

• Regional Director of Revenue

  • Oct 2004 - Sep 2006

  - Ensured revenue optimisation in rooms, banqueting and meetings on a daily basis for 2 hotels.- Member of the executive committee.- Conducted the room revenue and C&B budgets and forecasts for both properties.- Maintained the highest standard of services to the guests.- Present in all contracting meetings with wholesalers and third parties.- Conducted and coordinate appropriate meetings with the sale and marketing department to ensure a proper communication, common objectives and goals.- Managed a team of 5 employees and supervised the conference and banqueting team (4 employees).- Recruited team members.- Conducted employee performance evaluations.- Achieved a turnover of 9M in room revenue in 2006 for Conrad Dublin, increase of 12% on 2005, driven by the growth in ADR from 165 to 176 . · Optimized C&B revenue at the Conrad Dublin in 2006 to achieve 2,5M by creating quoting procedures in meeting spaces and bedrooms for groups. Show less

• Revenue Manager

  • Sep 2002 - Sep 2004

  - Ensured to keep the hotel ranked nr 1 in RGI and Hotelligence´s competitive set.- Conducted the calibration of IdeaS (Revenue Management System) with Conrad's Rate structure.- Established clear sales and revenue strategies.- Created and implemented a group pricing (quoting) procedure.- Organised meetings with all the sales team members to evaluate corporate and wholesalers' acounts.