Experience

GDT - GENERAL DATA TECHNOLOGY
• Canada
• Information Technology & Services
• 1 - 100 Employee
• Enterprise Architect

  • Jun 2023 - Present


NTT Ltd.

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• • Feb 2021 - Jun 2023

  Lead internal service and technical teams on large complex solution designs translating client business outcomes into functional solution and services architectures leveraging cross functional managed services offerings across the NTT portfolio of services. Assign to specific account to deepen and develop better understanding of customer overall strategy, direction, and vision, by developing relationships with client stakeholders, and to deliver IT/Network strategy and roadmap that will result with a service-related outcomes and strengthen NTT as a trusted service provider.- Lead the design of complex managed service solutions by partnering with multi-tower services deliveryteams, Solution Architects, Service Delivery Managers, Sales, Delivery Assurance, Legal, andCommercial teams.- Work closely with the sales team to participate in and proactively drive the presales process with clients.- Investigate customer business requirements, understand business strategy, then frame solution proposal in term it make sense to both the business and technical stakeholders.- Lead design authority for business, technical, resource, and transitional delivery models and deliverables.- Centralize all cost model inputs into commercial led offering.- Responsible for writing proposals, Statement of Works, proposing solutions, and delivering presentations.- Engage both internally and externally with Director, VP and C-level.Technical authority with core competencies in:- Data Center, Cloud, and Managed Hosting services including IaaS, SaaS, PaaS, Colocation.- Networking, Managed LAN/WAN with proficiency in MPLS, SD-WAN, Wireless, P5G, Metro Transport,Ethernet WAN connectivity.- Acquainted in Collaboration & Voice involving VoIP, SIP, IP Telephony solutions.- Acquainted in Security, end-user computing, and Systems integration.- Managed Operational Outsourcing like Off-shore helpdesk and Professional Services Engagements. Show less

• • Jan 2018 - Feb 2021

  Solution Architect designing multi-tower solutions for customers according to identified requirements using NTT’s Solution Capabilities. Responsible for the technology strategy and relationships with large enterprise and mid-market customers. Serves the sales teams as key technical advisor for Network, Managed hosting services, including Public, Private, and Hybrid cloud, Infrastructure as a Service (IaaS), and Data center opportunities. • Assist Account Managers in identifying and qualifying opportunities within assigned account base • Coordinate and perform customer discovery discussions in a consultative manner to identify and close new business opportunities and answering customer RFP’s• Document and present solutions mapped to client business and technical needs to highlight the value of, and successfully position, NTT solutions• Engage both internally and externally with Director, VP and C-level staff in both new logo and existing client Network and IT organizations providing critical perspective and guidance on strategy, invest-ments and innovationTechnical authority with knowledges in:• Data Center and Managed Hosting services including: IaaS and Colocation• Managed LAN/WAN with proficiency in MPLS, SD-WAN, Metro Transport, Ethernet WAN connectivity• Acquainted in Collaboration & Voice involving VoIP, SIP, IP Telephony solutions• Managed Operational Outsourcing like Off-shore helpdesk and Professional Services Engagements Show less



T-Systems

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Solution Design Manager

  • Dec 2001 - Jun 2017

  Technical design authority providing pre-sales and support for network related offering for WAN/LAN/MAN solutions, including IT and private cloud infrastructure services to local and international customers. • Contribute to sales successes and customer satisfaction through technical expertise, solution offerings, and sales presentation • Own the overall technical solution; in charge of designing all solutions involving standard services based on customer requirements from a strategic, financial, and technical view • Provide overall planning and technical expertise to ensure that network and IT design proposed are fully compliant and in-line with customer requirements • Teamwork with Sales Division on short and long-term strategic planification on customer accounts • Assist in RFI/P/Q preparation as requested by Sales Representatives Identify possible opportunities for network and IT improvement with current customers Show less



GlobalOne/Equant

• Senior Technical Sales Support and Design

  • Dec 2000 - Nov 2001

  Accountable for providing pre-sales design and technical support for WAN/LAN/MAN services to GlobalOne / Equant international clients. • Design solutions that meet customer and GlobalOne / Equant business requirements (reliability, performance, profitability, revenue, and strategic fit) and present proposed solution • Provide overall planning and technical expertise to ensure that network architecture and implementation are fully compliant with customer requirements • Work closely with Sales Team on short and long term strategic planification on customer account, and contribute to sales success and customer satisfaction through technical expertise and solutions Show less



Bell Canada

• Canada
• Retail
• 1 - 100 Employee

• Customer Network Consultant

  • Sep 1996 - Nov 2000

  As a member of the technical team at Bell Canada, my role was to handle pre-sales design and technical support for network related services, such as WAN/LAN/MAN solutions to our list of national customers, as well as providing guidance and mentorship to the junior and senior customer network consultants and specialists working on large national opportunities. • Develop training programs; recommend courses and learning opportunities for the customer network consultants and specialists. Implemented a 10 hours training session on data networking with Cisco • Research and champion in new solution design, by offering alternative solution based on latest network technology that resulted in signing new customer contracts and retaining existing customers: Frame-Relay, MPLS, ATM, Ethernet networks • Contribute to sales success and customer satisfaction through technical expertise and solutions, by designing solution that pairs with customer and company business requirements Supply technical support in sales presentations, customer meetings on proposed solution, demonstrating how it meets and exceeds customer current and future technical needs Show less



Standard Life

• Senior Network Analyst

  • 1993 - 1996

  - Participate in the design and implementation of a new data network for 40 locations across Canada, including the LAN/MAN/WAN; - For the post implementation: Co-ordinate and manage a team of eight people for all department moves between buildings and locations, and supervise the implementation in each location with a team of 4 people, first line support - On a day-to-day basis: Represent the network services group for internal projects by providing technical input / solutions; Develop and maintain all data network related documents. Show less



Banque Nationale du Canada

• Canada
• Financial Services
• 1 - 100 Employee

• Senior Telecommunication Network Analyst

  • 1988 - 1993

  - Attend internal meetings to represent the telecommunication services group, by providing inputs and solutions related to network requirements, including the physical and logical solution, equipments, and cost; - Implement and configure equipment proposed in my solutions (hardware and software). - Attend internal meetings to represent the telecommunication services group, by providing inputs and solutions related to network requirements, including the physical and logical solution, equipments, and cost; - Implement and configure equipment proposed in my solutions (hardware and software).