Experience

Nuage Designs, Inc

• United States
• Events Services
• 1 - 100 Employee

• Shipping Operations Manager

  • Apr 2023 - Present



Lyon Industries LLC

• United States

• Logistics Operations Manager

  • Sep 2022 - Apr 2023



Hyundai Powertech

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Team Supervisor

  • Sep 2021 - Sep 2022

  • Train and develop team leaders promoting growth within the company. • Achieving high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods. • Measuring and reporting the effectiveness of warehousing activities and employees performance • Organizing and maintaining the right amount of materials, goods and products in the right location to feed the business’s operational and customer demand. • Maintained smooth operation of a fast paced environment. Show less



Hertz

• United States
• Travel Arrangements
• 700 & Above Employee

• Branch Manager

  • Jan 2016 - Jan 2018

  • Manage 220-car fleet with 3 satellite locations in the Opa-Locka Executive Jet Center. • Developed strong marketing tactics by attending and hosting sales meetings. This increased on-rent percentage to 92%, and also increased car fleet by 40 vehicles in less than a year. • Ensure a positive customer experience by effective management of rental/sales process. • Train employees by example as well as shadowing. Consistently communicate and address issues to develop a strong relationship and work ethic to help build positive energy in the workplace. • Decreased store loss by 50% by increasing rental requirements in turn increasing profits. • Maintained a net promoter score over 85% throughout the year for customer service. • Top in Sales Revenue in the area (South Florida). Show less



Waffle House, Inc.

• United States
• Restaurants
• 700 & Above Employee

• Operations Manager

  • Jan 2015 - Jan 2016

  OPERATIONS MANAGEMENT • Manage operations in two restaurants with revenue of nearly $4 million in a billion-dollar corporation. Improved management techniques and inventory control. Create staff schedules for 25 staff members, manage payroll, and oversee the hiring process. • Increased sales every quarter since hired. • Increased the staffing in the restaurant to meet company standards of 120 %. • Motivate associates to go above and beyond to not only meet company goals but their own goals. • Cultivate a high-performing team of employees through development and engagement initiatives. Show less



Boys & Girls Club

• Non-profit Organizations
• 700 & Above Employee

• Grants Management Specialist

  • Jan 2014 - May 2014



Neat Freaks

• Florida

• Co Owner

  • Mar 2010 - Jan 2014

  CO-OWNER • Sought out and maintained contracts for service packages, work with large chain businesses such as Best Buy, Advance Auto Parts, and Abercrombie & Fitch. • Maintained all financial duties such as payroll, bill paying and insurance. • Managed 10 employees. • Provided customer service and administrative duties. • Researched target market and then designed and distributed marketing collateral to promote visibility. CO-OWNER • Sought out and maintained contracts for service packages, work with large chain businesses such as Best Buy, Advance Auto Parts, and Abercrombie & Fitch. • Maintained all financial duties such as payroll, bill paying and insurance. • Managed 10 employees. • Provided customer service and administrative duties. • Researched target market and then designed and distributed marketing collateral to promote visibility.