Sales Director, EMEA & India

• Jan 2022 - Present

Director, European Sales & Marketing

• Jun 1996 - Aug 2023

Carclo Technical Plastics is a £60m pa subsidiary of Carclo plc. The business operates as a contract manufacturer, focused on plastic injection moulding and complete device assembly. In my role as Director of European Sales & Marketing, I am responsible for customer service/retention and new business development in the European region which currently has annual sales of £27m from facilities in England and Czech Republic. I liaise closely with colleagues at Carclo's US, China and India facilities to ensure customers benefit from Carclo's global footprint. Primary focus is in the healthcare arena - Carclo Technical Plastics manufactures products on a subcontract basis for drug delivery, medical/surgical, diagnostic and eye-care applications. Typical products include Dry Powder Inhalers/Insulin pens, Point of Care diagnostic cartridges, ostomy bag fittings, eye surgery devices, contact lens packaging, laboratory disposables (cuvettes, pipette tips, reagent packs), etc, etc. My focus is on ensuring that Carclo adds as much value to its clients as possible and offers excellence in customer service at all times. My role involves key account management, recruitment, management of internal staff and external agents/distributors, preparation of sales/marketing budgets, negotiation of supply agreements, strategic planning and business development. As a board member, I have P&L responsibility. Show less

Director, European Sales & Marketing

• Jun 1996 - Aug 2023

Marketing: Responsible for promoting the business via marketing campaigns in global trade media, online, press releases; international exhibitions and trade shows; paper & digital brochures; direct marketing campaigns, high quality photography & video. Customer Service: ensured excellent customer service to existing and new customers by aligning supplies to customer forecast and ensuring sufficient manufacturing capacity and competitive pricing. Sales: Achieved business growth targets of >10% pa by focusing on both organic growth and achievement of new business with large wins (£1m ++ contracts) with Blue-chip customers in the medical and pharma fields. European sales stand at £30m pa. Recruitment, management and motivation of staff. Show less

Commercial Director

• May 2011 - Apr 2016

Carclo Diagnostic Solutions Ltd was a new company, internally funded by Carclo plc, set up to commercialise a new Point-of-Care (PoC) diagnostic technology, branded micropoc. Micropoc utilised microfluidics, microelectronics, agglutination technology and other new developments which were patented. In the role of Commercial Director, I set up the new company, created a brand and launched the business, supported by a marketing/awareness campaign. I engaged with numerous existing and new customers, interested in licensing the technology for use with their proprietary assays, however the business closed in May 2016. Show less

Marketing Manager

• 1994 - 1996

Plasro Plastics was acquired by Carclo plc and was the foundation of a new global plastics manufacturing group, Carclo Technical Plastics. Plasro was renamed CTP Plasro Ltd. As Marketing Manager, I was responsible for expanding the company's customer base, particularly in the medical arena, and succeeded in growing turnover to £10m pa and improving profitability by removing non-profitable applications. I planned and organised many tradeshows and exhibitions, both in the UK and in Europe/USA, negotiated print advertising and developed brochures, web site, etc. Show less

Technical Sales Engineer

• Jun 1991 - Oct 1994

Plasro Plastics Ltd was a highly innovative technical injection moulding business serving a variety of industries including medical, automotive, business machines and consumer. I was recruited to replace the retiring Sales Director with the primary task to grow the business, primarily in the medical arena. I was responsible for attracting new customers, providing a technical/commercial solution and winning business. I achieved a 50% growth in three years. Plasro Plastics Ltd was a highly innovative technical injection moulding business serving a variety of industries including medical, automotive, business machines and consumer. I was recruited to replace the retiring Sales Director with the primary task to grow the business, primarily in the medical arena. I was responsible for attracting new customers, providing a technical/commercial solution and winning business. I achieved a 50% growth in three years.

Materials Engineer

• Jan 1988 - May 1991

BTR was a diverse engineering conglomerate with a group of medical equipment companies called Intermed. As Materials Engineer, I conducted R&D on new materials, specified materials for new products and implemented new manufacturing methods and testing for a range of artificial limb and wheelchairs/mobility aids. I was heavily involved in polymer composites, adhesives, plastics, joining technology, light weight alloys, steels, etc, at a time when polymer composites were first used in artificial limbs and wheelchairs. Show less

Research Materials Scientist

• Aug 1985 - Jan 1988

TWI is an independent research and technology organisation. As a Research Materials Scientist, I conducted research on programmes - funded by Member Companies and Government - on welding and joining of plastics, polymer composites and aluminium alloys plus adhesive bonding and specialist coatings. I conducted consultancy in areas such as failure analysis for member companies in the aerospace and oil industries, publishing numerous papers and technical reports. TWI is an independent research and technology organisation. As a Research Materials Scientist, I conducted research on programmes - funded by Member Companies and Government - on welding and joining of plastics, polymer composites and aluminium alloys plus adhesive bonding and specialist coatings. I conducted consultancy in areas such as failure analysis for member companies in the aerospace and oil industries, publishing numerous papers and technical reports.