Experience

Audi Centre

• Ireland
• Automotive
• 1 - 100 Employee

• • Nov 2018 - Present

  - Provide a full diagnostic and repair service of all Volkswagen Group cars including specialist Audi R8 sports cars as a master technician in the only Audi Sports dealership within the republic of Ireland. - Ensure all work carried out on site is carried out in line with Audi quality processes and record any non-conformances to the Audi quality control platform and senior management - Communicate with other Audi technicians nationally and internationally to share knowledge and expertise, aiding each other to solve complex repairs in a timely manner to VWG standards. - Ensure all equipment on-site is validated, calibrated and quality checked to VWG standards before use.- Precisely and efficiently plan timelines for staff and customers ensuring all work is carried out safely within company turn around times. - Liaise with external engineers, technicians, and auditors to ensure all equipment, staff and work on site is of the highest standard- Ensure internal and external audits are regularly carried out and create action plans for any shortfalls identified. - Liaise with customers ensuring they are completely satisfied with their repairs and all service reports are completed before the car is returned to the owner. Show less

• • Oct 2017 - Nov 2018

• • Sep 2014 - Oct 2017



Audi Athlone

• Athlone, County Roscommon, Ireland

• Diagnostic Technician

  • Feb 2014 - Sep 2014

  - Provide a full diagnostic and repair service of Audi cars including specialist repair and replacement of high-end engines, transmissions and electrical systems. - Report any diagnostic, technical or quality control issues to senior technicians - Ensure all customer reports are completed fully within the specified turnaround time before the vehicle is returned - Provide a full diagnostic and repair service of Audi cars including specialist repair and replacement of high-end engines, transmissions and electrical systems. - Report any diagnostic, technical or quality control issues to senior technicians - Ensure all customer reports are completed fully within the specified turnaround time before the vehicle is returned



Audi Centre

• Ireland
• Automotive
• 1 - 100 Employee

• Motor technician / Diagnostic Technician

  • Feb 2011 - Feb 2014

  - Provide a full diagnostic and repair service of Audi cars to VWG standards. - Ensure all equipment, tools and software is calibrated and working correctly before use - Report any diagnostic, technical or quality control issues to senior technicians and aid in the completion of fault reports. - Ensure all customer reports are completed fully within the specified turnaround time before the vehicle is returned - Part- take in continuous professional development ensuring all knowledge and skills are up to date according to the Audi online portal Show less



Western Motors Group

• Ireland
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Apprentice / Motor technician

  • Oct 2005 - Feb 2011

  - To service and repair vehicles to the highest standards in accordance with dealership guidelines. - To complete administrative procedures relating to service and repair work in line with dealer requirements - To meet productivity targets within strict timelines. - Ability to read and understand manufacturer technical guidelines - Check level and quality of work through the use of diagnostic equipment. - To service and repair vehicles to the highest standards in accordance with dealership guidelines. - To complete administrative procedures relating to service and repair work in line with dealer requirements - To meet productivity targets within strict timelines. - Ability to read and understand manufacturer technical guidelines - Check level and quality of work through the use of diagnostic equipment.