Experience

Newcastle Design

• Ireland
• Design Services
• 1 - 100 Employee

• General Manager

  • Oct 2014 - Present

  General Manager for busy design company with over 50 staff members First point of contact with new clients, on phone calls or with walk-ins into showroom Organising work schedules and fitting dates for fitters and clients Organising sub-contractors until completion of all works Ordering products and liaise with suppliers on a daily bases making sure all deliveries and products are correct on arrivals Taking all payments for works carried out First Point of contact for staffing issues Overseeing all internal & external office queries Interview screening and input into selecting new employees Show less



Health Express Pharmacy

• 1 - 100 Employee

• Customer Service

  • Oct 2009 - Oct 2014

  First point of contact for Nursing Homes/Residential Care Homes Liaise with sales department on new and existing business Personal contact with clients both new and existing Liaising/ordering all products with suppliers Research new/old product pricing Organising distribution and delivery of products Responsible for Company vehicles including drivers/ service/tax & NCT compliant Responsible for disposal of all medical waste using company SOP. First point of contact for Nursing Homes/Residential Care Homes Liaise with sales department on new and existing business Personal contact with clients both new and existing Liaising/ordering all products with suppliers Research new/old product pricing Organising distribution and delivery of products Responsible for Company vehicles including drivers/ service/tax & NCT compliant Responsible for disposal of all medical waste using company SOP.

• Customer Service Manager, Transport Manager

  • Mar 2005 - Sep 2009

  Overseeing the activities of the sales department Liaise with sales department on new and existing business Personal contact with clients both new and existing Customer care / service Account management – Credit Control Liaising with suppliers Organising deliveries Responsible for the Credit Control and Service Control on company vehicles. Overseeing the activities of the sales department Liaise with sales department on new and existing business Personal contact with clients both new and existing Customer care / service Account management – Credit Control Liaising with suppliers Organising deliveries Responsible for the Credit Control and Service Control on company vehicles.