IT Specialist

• Jan 2022 - Present

Senior IT administrator

• Sep 2020 - Dec 2021

•Customer management mainly in Microsoft environment (Windows Server 2008-2019 (all roles), Exchange 2010/2013/2016/2019/Online, Azure and Microsoft 365, WSUS, SCCM etc.....), VMware ESXi and vSphere, HYPER-V, HP, Dell, Fortigate, Axis, MikroTik, UniFi, CISCO hardware, migration between hypervisors and more, occasional Linux issues. •Portfolio of clients ranging from small to medium or large environments with 24-hour operation, occasional communication in English only. •Participation in implementation, development and migration projects. •L2 and especially L3 support of clients within SLA, remote and onsite problem solving, maintenance of systems outside normal working hours... •Maintaining documentation, logs and troubleshooting, communication with vendor support (HP, CISCO, Dell, Microsoft, Synology... in English), VIP and key users, managing backups, licenses, certificates.... Show less

ITC Specialist

• Aug 2015 - Aug 2020

• Client environment management within the ICT team, focusing on the Microsoft platform - Windows Server 2003-2016, AD, Exchange 2010/2013/2016 Online, Azure and Office 365, patch management (WSUS, SCCM), VMware ESXi and vSphere, HYPER-V, hardware Dell, HP, MikroTik, UniFi, CISCO .. • Portfolio of clients from small to large environments with nonstop traffic, frequent communication only in English ... • Participation in implementations, development projects and migration within the team of system engineers and independently. • L2 and L3 support for SLA clients through hotline, 24/7 standby on the phone, remote and onsite troubleshooting, maintenance of systems outside normal business hours ... • Keeping documentation, log analysis and troubleshooting, vendor support (HP, Dell, Microsoft ... in English), VIP and key users, managing backups, licenses, certificates, reporting ... Show less

IT Specialist / IT Administrator

• Oct 2013 - Jul 2015

• Management, consolidation and development environment with 60 users (single administrator) • Operation of servers (4), station and AD, management of e-mails and complet management of LAN, centralizing the management and supervision (implementation of Group Policy, Hyper-V, Terminal server, DNS, NAP, WSUS, AVG Admin, VPN…), building, management and development of web sites and projects with others companies (about 15 domains), management laboratory and medical equipment and special software, VoIP and more. • Maintaining IT documentation and records, implementation ISMS according to ISO 27001, backup and ensure security of personal dates for clients and employees, support of employees (onsite). • Teamwork in order to obtain certification to start a project QGEN (predictive genetic analysis), and other developing the project in the field of veterinary medicine and the application of stem cells. Medical Center Prague is a private medical facility providing special services for patients especially in the field of allergy and immunology, genetics and more. Show less