Experience

Energy Conservation

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Senior Admin Officer and Coordinator

  • Nov 2019 - Present

  • Team Leader: Performance Management, Task Delegation, Coaching & Performance Evaluation, Training and Team Assistance. • Lead Auditor in Victorian Energy Upgrade and Energy Saving Scheme • Reviewing documentation against checklist and ensuring compliance • Audit: confirming that the job has been completed and that documentations reflect the job both for Residential and Commercial Sites (VIC and NSW area) • Liasing with electricians/consultants to collect any outstanding documentations • Training: handles training for new hires, established training materials and platforms • Energy Saving Certificate Creation: upload activities to VEU registry • Responsible in task delegation and performance evaluation of staff. • Rechecks staff’s work to ensure good quality of audit and compliance process. • Provides feedback to performance; ensure that challenges are discussed, resolutions are provided and good work are recognized. Show less



Flat Planet

• Australia
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Team Lead

  • Nov 2019 - Present

  • Team Leader: Performance Management, Task Delegation, Coaching & Performance Evaluation, Training and Team Assistance. • Team Leader: Performance Management, Task Delegation, Coaching & Performance Evaluation, Training and Team Assistance.



Cloudstaff

• Australia
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Executive Assistant II - Team Leader

  • Apr 2018 - Nov 2019

  • Team Leader: Performance Management, Task Delegation, Coaching & Performance Evaluation, Training and Team Assistance. • Team Leader: Performance Management, Task Delegation, Coaching & Performance Evaluation, Training and Team Assistance.



Wattly (now Northmore Gordon)

• Australia
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Team Leader

  • Apr 2018 - Nov 2019

  • Team Leader: Performance Management, Task Delegation, Coaching & Performance Evaluation, Training and Team Assistance. • Lead Auditor in Victorian Energy Upgrade and Energy Saving Scheme • Reviewing documentation against checklist and ensuring compliance • Audit: confirming that the job has been completed and that documentations reflect the job both for Residential and Commercial Sites (VIC and NSW area) • Has been personally trained with farm audits in Melbourne Australia: report generation, data processing and audit tracking • Liasing with electricians/consultants to collect any outstanding documentations • Training: handles training for new hires, established training materials and platforms • Energy Saving Certificate Creation: upload activities to VEU and ESS registry • Service Desk Head for iForm application issues and support. • Administrative tasks: Inbound and outbound calls, Creation of Knowledge-Based Page for processes and procedures, collaboration with managers and heads to produce a systematic and organized setup. • Responsible in task delegation and performance evaluation of staff. • Rechecks staff work to ensure good quality of audit and compliance process. • Provides feedback to performance; ensure that challenges are discussed, resolutions are provided and good things are recognized. Show less



Energy Conservation

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Senior Administrative Officer

  • Oct 2017 - Apr 2018



Wattly (now Northmore Gordon)

• Australia
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Audit and Compliance

  • Feb 2016 - Oct 2017

  • Subject Matter Expert for Internal Audit in Energy Saving Scheme for NSW. • Reviewing documentation against checklist and ensuring compliance • Audit: confirming that the job has been completed and that documentations reflect the job both for Residential and Commercial Sites (VIC and NSW area) • Compliance Auditor for Project Impact Assessment with Measurement and Verification and Industrial Energy Saving Upgrades. • Liasing with electricians/consultants to collect any outstanding documentations • Training: handles training for new hires, established training materials and platforms • Energy Saving Certificate Creation: upload activities to VEET and ESS registry • Service Desk Head for iForm application issues and support. • Administrative tasks: Inbound and outbound calls, Creation of Knowledge-Based Page for processes and procedures, collaboration with managers and heads to produce a systematic and organized setup. Show less



PHOENIX SEMICONDUCTOR Philippines Corp.

• Semiconductor Manufacturing
• 1 - 100 Employee

• Process Engineer

  • Sep 2015 - Feb 2016

  • Design of Experiment, Product and Program Qualification and Evaluation for New Products.• Monitor Prime Yield and Low Yield for each machine.• Analyze Cause and corrective actions for issues on the production.• Verify failed products and decides on plans and measures.

• Product Engineer

  • Apr 2015 - Sep 2015

  • Daily monitoring & verification of AST fail modules• Evaluate and apply all ATE Machine Program revision request from customer.• Evaluate and apply all SPD Program revision request from customer.• Prime Yield monitoring for Socket Use/Count improvement ATE Machine.• Low Yield analysis and verification for ATE Low Yield lots.



arvato Bertelsmann

• SM Clark Pampanga

• Software Licensing Specialist

  • Aug 2014 - Feb 2015

  • Provides pricing and licensing information for server products and software to customers. • Provides options for customers what licenses needed to purchase, system requirements and purchase channel. • Sends email to customers with information discussed within the interaction. • Sales Lead Generation: acquire customer details once agreed on having sales companies call them for purchasing licenses. • Provides pricing and licensing information for server products and software to customers. • Provides options for customers what licenses needed to purchase, system requirements and purchase channel. • Sends email to customers with information discussed within the interaction. • Sales Lead Generation: acquire customer details once agreed on having sales companies call them for purchasing licenses.



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Specialist

  • May 2014 - Aug 2014

  Troubleshooting:• Network issues/ CITRIX • Password reset• Remote access/connectivity• Other application issues.

• Acting Team Leader / Virtual Trainer

  • Jun 2012 - May 2014

  • Handle teams during ramp season, provides feedback and coaching sessions to agents. • Conducted final interviews for new waves of seasonal agents.• Handle classes and training for newly hired employees. • Provides tool handling, proper call process and order taking. • Sends daily reports to management and operations regarding the training courses made and achieved. • Conduct huddles and up-trainings, monitor and audit calls once needed. • Assist customers with Sales and customer service related concerns. Show less