Experience

Mater Misericordiae Hospital
• Kenya
• Hospitals and Health Care
• 1 - 100 Employee
• Counselling psychologist

  • Jun 2023 - Present


Equity Afia and Primextra Clinic

• Counselling Psychologist

  • Apr 2021 - Present

  Using psychotherapy to improve the quality of life for individuals, groups, and families. Testing and assessing patients for indications of mental health disorders. Developing treatment plans and strategies to help patients. Supporting patients who have experienced traumatic life events. Providing ongoing care and evaluation to patients with long-term difficulties. Referring patients to other specialists or doctors as needed. Helping patients to set realistic goals and monitoring their progress. Keeping up to date with, and potentially participating in, new research in psychology. Show less



Equity Afia Kitengela

• Trainer/ Facilitator ▪

  • Apr 2021 - Present

  Conducting group check-in and co-lead group psychotherapy sessions to help clients identifying and managing problems associate with psychiatric conditions. Working towards empowering juveniles and their families to support a positive lifestyle by providing strength base intensive intervention and rehabilitation services. Conducting psychological assessments for a diverse population including ADHD, memory, and achievement testing. Offering skill cognitive-behavioral (CBT) therapy Design and development of CBT presentations, REBT groups, familiar with DBT approaches, and psycho-education presentations. Show less



Amani Counselling Center and Training Institute

• Counselling Psychologist /Trainer/ Supervisor/ Facilitator

  • Jan 2020 - Dec 2022

  • Assisting students in understanding and overcoming social, behavioral or academic problems • Providing group or individual counseling to address the needs of students • Evaluating students’ academic/career plans and assisting them in setting realistic goals • Monitoring and observing students to identify and address personal, emotional or social issues • Referring students to health psychologists and other mental professionals for proper attention • Consulting with families and staff to highlight students’ needs and discuss strategies necessary for improved social and academic performance • Planning and organizing classroom counseling sessions to address career, academic, and personal development issues among students • Developing and implementing school counseling programs effective in meeting students’ needs • Preparing students for transition to higher institutions and colleges • Ensuring school curriculum meets the academic and developmental needs of students • Conducting student assessment and maintain records of test results • Implementing programs for students with special needs or learning disabilities • Organizing seminars to educate teenagers on the ills associated with drug and alcohol abuse • Listening to students’ concerns and proffer recommendations effective in addressing academic or psychological problems • Guiding and supporting school staff in implementing school advisory programs • Employing responsive counseling in establishing positive relationship between teachers, parents, and students Show less



Hotel Intercontinental (Nairobi)

• Customer Service Executive

  • Feb 2003 - Aug 2008

  Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Show less