Martha V. Santillan

Scheduling Coordinator at Sequoia Home Health & Hospice
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area
Languages
  • Spanish Professional working proficiency

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Bio

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Scheduling Coordinator
      • Jan 2016 - Present

      scheduler / Authorization scheduler / Authorization

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Intake Assitant
      • Feb 2014 - Jan 2016

      Open new referrals, Check insurance eligibility and benefits for Home Health, request insurance authorizations, consultations, post intermittent notes. Scheduling Patients for care in the online charting system Checking for timeliness of note submission and following up with the clinicians if there are missing notes. Working with the Director of Patient Care Services to notify clinicians of late/pending notes via email or phone call. Open new referrals, Check insurance eligibility and benefits for Home Health, request insurance authorizations, consultations, post intermittent notes. Scheduling Patients for care in the online charting system Checking for timeliness of note submission and following up with the clinicians if there are missing notes. Working with the Director of Patient Care Services to notify clinicians of late/pending notes via email or phone call.

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Guest Services
      • May 2013 - Oct 2013

      Welcomed, greeted and directed guests throughout the hospital and clinics including The Children’s Hospital. Called transportation for guest upon request. Looked up rooms of patients that had visitors, delivered reading material, movies, CD’s, blankets and slippers upon request. Kept a log of tram system and counted of guest assisting throughout the day. Tallied up end of the day report. Welcomed, greeted and directed guests throughout the hospital and clinics including The Children’s Hospital. Called transportation for guest upon request. Looked up rooms of patients that had visitors, delivered reading material, movies, CD’s, blankets and slippers upon request. Kept a log of tram system and counted of guest assisting throughout the day. Tallied up end of the day report.

    • Admissions Counselor
      • Jan 2010 - Aug 2012

      Developed a profile of each student that was attracted to the college by conducting research; interviewing applicants; designing questionnaires for current students and analyzing questionnaire results. Welcomed prospective students by processing paperwork; interviewing applicants; arranging and conducting campus tours also conducted follow-up activities such as letter writing and phone-calling. Recruited students by visiting high schools; attending college nights; visiting community colleges and technological institutions. Performed on a daily basis telephone calls, interviews and enrollment process. Show less

    • United States
    • Real Estate
    • 700 & Above Employee
    • Concierge
      • May 2008 - Apr 2009

      Greeted potential residents, families, visitors and managed both external and internal calls, taking and communicating messages. Monitored Bistro area for refreshments, music, cleanliness as well as general administrative duties and menu of the day in lobby area. Assisted staff in the reception area answered multi-line telephone system, made copies of documents and ones that were upon request. Screened and transferred calls and took and conveyed messages. Maintained files and records of residents up to date with physician and emergency contact information. Coordinated community's transportation schedule and performed routine check of resident's emergency buttons. Show less

Education

  • Heald College-San Jose
    Associate of Arts (A.A.), Business Administration and Management, General
    2000 - 2002

Community

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