Experience

Metlang

• United States
• Translation and Localization
• 200 - 300 Employee

• Linguist

  • Feb 2014 - Present



LanguageLine Solutions

• United States
• Translation and Localization
• 700 & Above Employee

• Spanish Interpreter

  • Jun 2007 - Dec 2014

  Work from home as an Interpreter for Spanish. Over the telephone interpretations for different Companies in various Industries, such as Insurance, Finance, Medical, Legal, Technical. Work from home as an Interpreter for Spanish. Over the telephone interpretations for different Companies in various Industries, such as Insurance, Finance, Medical, Legal, Technical.



Colonial Bank

• United States
• Banking
• 400 - 500 Employee

• Document Specialist

  • Jun 2007 - Nov 2009

  Post closing on all Consumer loans, Real Estate and Non Real Estate, once files are completed, forwarding to the Loan Operation team for imaging. Also, submitting applications for lien recording on both Real Estate and Non Real Estate loans.

• Lead Teller

  • Nov 2003 - May 2007

  position for two years, worked with staff to ensure that all compliance expectations were met. Also responsible for sales and monitoring staff referrals to achieve all quarterly goals. Assist staff to ensure successful mystery shops. Worked with Assistant branch manager with negotiable instrument audits, cash vault audits and teller cash audits. Produce end of day reports such as: New and closed accounts, significant balance change and suspicious activity report and large currency transaction report. Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Assistant Branch Manager

  • Apr 2003 - Nov 2003

  Daily and monthly audits, teller cash box, vault, negotiable instruments, safe deposit box. Assist Branch Manager with personal review, vacation schedules, developmental plan, coach and product train branch personnel to achieve branch sales goals. Transferred to another position at a different branch after returning from FML. Daily and monthly audits, teller cash box, vault, negotiable instruments, safe deposit box. Assist Branch Manager with personal review, vacation schedules, developmental plan, coach and product train branch personnel to achieve branch sales goals. Transferred to another position at a different branch after returning from FML.



Palm Beach County Bank

• General customer service

  • Jul 2001 - Nov 2001

  Opening new accounts, and responsible for some percentage of branch sales goals. Servicing customers inquires and solving customer problems. Assisting Head Teller, to proof ATM , Vault and monthly general audits. Opening new accounts, and responsible for some percentage of branch sales goals. Servicing customers inquires and solving customer problems. Assisting Head Teller, to proof ATM , Vault and monthly general audits.



Chase Manhattan Bank

• Assistant Branch Manager

  • Jan 1996 - Feb 2001

  Supervise the entire staff to ensure all compliance was In place. Responsible for branch audits, teller audits, yearly reviews for tellers and Platform staff. Daily assignments also included, vault proof, sales, customer service Problems resolutions, coaching staff in order to ensure consumer quarterly goals were completed as well as surprise shops. Supervise the entire staff to ensure all compliance was In place. Responsible for branch audits, teller audits, yearly reviews for tellers and Platform staff. Daily assignments also included, vault proof, sales, customer service Problems resolutions, coaching staff in order to ensure consumer quarterly goals were completed as well as surprise shops.



Valley Bank

• United States
• Banking
• 700 & Above Employee

• Customer Service

  • Feb 1985 - Dec 1995

  First two years in a teller position, processing customers transactions, such as cashing checks, deposits, shipping food stamps. Customer service position, opening New accounts, Personal ( checking, savings, CD's) and Commercial accounts. Selling and inventory of Travelers checks and US Savings Bonds. Also responsible for individual sales goals. First two years in a teller position, processing customers transactions, such as cashing checks, deposits, shipping food stamps. Customer service position, opening New accounts, Personal ( checking, savings, CD's) and Commercial accounts. Selling and inventory of Travelers checks and US Savings Bonds. Also responsible for individual sales goals.