Experience

West Waterford Festival of Food 14 - 16 April 2023

• Ireland
• Food and Beverage Services
• 1 - 100 Employee

• Festival Administrator

  • Dec 2022 - Present



The Keogh Practice

• Ireland
• Medical Practices
• 1 - 100 Employee

• Practice Manager

  • Jul 2005 - Nov 2015

  Overall responsibility for the day-to-day running of the Keogh Practice, then the largest medical practice in the country, with 12 doctors, 8 nurses and approximately 20 administrative and support staff. Key achievements in this position included:- - Managing the business through a time of economic and financial uncertainty, maintaining growth and profitability through strategic cost management. - Introduction of robust accounting practices and business information without any additional resources or investment in software - Opened two new full-time branch surgeries of the Keogh Practice within Waterford city, one in 2007 and one in 2009, to service two areas of rapid population growth - Modernised business systems through a seamless move in 2006 to a complete new practice management software system with no downtime or data issues



Moffett Engineering Ltd, Dundalk, Co. Louth (part of the Partek Multinational Group)

• Dundalk, County Louth, Ireland

• HR Manager

  • May 2002 - Jul 2005

  Appointed Head of the HR function of Moffett Engineering with HR responsibility for approximately 250 people. I held overall responsibility for developing the Human Resources strategy and values; providing advice and support to individuals, departments and company management in the areas of employee relations, employee benefits, industrial relations, training and development, recruitment and selection, and health and safety. Key achievements while in this role: - Achievement of the Excellence Through People accreditation, the national standard for Human Resources training and development certified by FAS. - Implementation of a new Health & Safety management system, resulting in a cost saving of €30,000 in its first year through reduced insurance costs. - Alignment of employee behaviour and culture with business strategy through use of the Balanced Scorecard strategic framework and newly introduced performance management system.



Moffett Engineering Ltd., Dundalk, Co. Louth, Ireland

• Dundalk, Co. Louth, Ireland

• Project Manager

  • Jun 2001 - May 2002

  Appointed project manager to oversee the implementation of the 'Step in a New Direction' project, a programme of investment and change introduced following the purchase of Moffett Engineering by the Finnish Partek Corporation. Appointed project manager to oversee the implementation of the 'Step in a New Direction' project, a programme of investment and change introduced following the purchase of Moffett Engineering by the Finnish Partek Corporation.



Zomax Ltd

• Dublin, County Dublin, Ireland

• Business Manager

  • Feb 2000 - May 2001

  Client account manager for a number of key clients in the software industry including Microsoft, Oracle and MGI. Responsible for overall performance of programs outsourced by the above to the Zomax call centre and fulfilment operations. Main role as liaison between call centre, fulfilment and client to ensure smooth operation of client programs. Key achievements while in this role:- - Succeeded in improving performance to metrics to target levels for the first time ever in the Oracle program run by Zomax within the first few months in the position of Business Manager. - Nominated as department representative for the implementation of COPC (call centre quality system). Completed COPC training and achieved certification as COPC coordinator.



Moffett Engineering Ltd.

• Dundalk, County Louth, Ireland

• Sales Office Manager

  • Sep 1997 - Feb 2000

  Promoted from Marketing Coordinator to manager of the sales and marketing office, responsible for internal sales order processing, capacity planning, production planning, dealer liaison and sales support. Also retained overall responsibility for marketing activities. Promoted from Marketing Coordinator to manager of the sales and marketing office, responsible for internal sales order processing, capacity planning, production planning, dealer liaison and sales support. Also retained overall responsibility for marketing activities.



Moffett Engineering Ltd.

• Monaghan, County Monaghan, Ireland

• Marketing Coordinator

  • Aug 1995 - Sep 1997



Monaghan County Council (Ireland)

• Ireland
• Government Administration
• 1 - 100 Employee

• Clerical Officer

  • Mar 1994 - Aug 1995