Experience

Manhattan Specialty Care

• United States
• Medical Practices
• 1 - 100 Employee

• Billing Administrator

  • Nov 2022 - Present

  Duties include- Filtering Claims Adjusting Claims Generating Statements Sending out Statements Answering Billing related Questions Posting payments in PMS Duties include- Filtering Claims Adjusting Claims Generating Statements Sending out Statements Answering Billing related Questions Posting payments in PMS



ZimWorX

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Subject Matter Expert

  • Jul 2022 - Nov 2022

  Duties include- Provide support to new team members Assist with new employee orientation Implementing best systems Training on Call Etiquette Providing short term administrative support to clients Duties include- Provide support to new team members Assist with new employee orientation Implementing best systems Training on Call Etiquette Providing short term administrative support to clients



Community Dental Partners

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Finance Specialist

  • Sep 2019 - Jul 2022

  Duties include- Processing payments Posting payments into PMS Making Payment Plans Training Office Managers on Making Payment Plans Quality assurance checks on Payment Plans Collecting Daily Payments on Payment Plans Answering patient question on their balances Posting payments into PMS Duties include- Processing payments Posting payments into PMS Making Payment Plans Training Office Managers on Making Payment Plans Quality assurance checks on Payment Plans Collecting Daily Payments on Payment Plans Answering patient question on their balances Posting payments into PMS



University of Cape Town

• South Africa
• Higher Education
• 700 & Above Employee

• Tutor

  • Aug 2016 - Nov 2016

  Tutored Race, Class and Gender (SOC2004S), a second year course in the Sociology Department. Tutored Race, Class and Gender (SOC2004S), a second year course in the Sociology Department.



U-turn Homeless Ministries

• South Africa
• Civic and Social Organizations
• 1 - 100 Employee

• Volunteer

  • Jul 2015 - Jan 2016

  U-turn Homeless Ministries kindly agreed to allow me to volunteer with them whilst gathering data for my dissertation. U-turn Homeless Ministries kindly agreed to allow me to volunteer with them whilst gathering data for my dissertation.



Customer Care Solutions

• Telecommunications
• 1 - 100 Employee

• Part Time Call Operator

  • Nov 2013 - Dec 2014



Midlands AIDS Service Organisation (MASO)

• Intern

  • Apr 2013 - Jun 2013