Martha Kalmanti

Customer Service Team Leader at Piraeus Direct Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Athens, Attiki, Greece, GR
Languages
  • English Full professional proficiency
  • French Elementary proficiency
  • Greek Native or bilingual proficiency

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Bio

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Credentials

  • Certificate of receipt and transmission of stock exchange orders
    Hellenic Capital Market Commission
  • Insurance Intermediary Certificate
    Bank of Greece

Experience

  • Piraeus Direct Solutions
    • Greece
    • Financial Services
    • 100 - 200 Employee
    • Customer Service Team Leader
      • Jan 2022 - Present

    • Private & Personal Banking Representative
      • May 2016 - Jan 2022

      As a Private - Personal Banking representative, you offer a 24/7 customer support to Pireus Bank clients regarding their portfolio.• Informing and navigating about e-banking services (via web browser and mobile application )• Card support-debit, credit, prepaid• Executing transactions through Phone Banking service• Informing about stock exchange market and executing orders• Managing complaints and ensuring that a resolution is provided• Customer service through chat, video and audio calls Show less

    • Contact Center Phone banking Agent
      • Feb 2014 - May 2016

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Contact Center Agent
      • Aug 2012 - Jan 2014

  • Accessories Jewellery Clothes Metal shop
    • Athens, Attiki, Greece
    • Store Manager
      • May 2009 - Jan 2011

  • Jewellery Shop Amanatopoulos
    • Athens, Attiki, Greece
    • Sales Consultant
      • Sep 2008 - Mar 2009

  • GfK Boutique Research
    • United States
    • Research Services
    • 1 - 100 Employee
    • Contact Center Researcher
      • Oct 2005 - Aug 2008

Education

  • Technologiko Ekpaideutiko Idrima, Athinas
    Bachelor's degree, Nursing
    2004 - 2008

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