Martha Hoopes-Stinson

Financial Service Supervisor at Aladdin Bail Bonds
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
San Marcos, California, United States, US
Languages
  • Spanish Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Victor Arreola

I have been Martha’s immediate manager for several years. Martha and I worked collaboratively at Triton Management Services, LLC for over ten years and I found her a conscientious and very hardworking professional. One of the main reasons that Martha and I have been successful coworkers on almost every project that the company has entrusted us with is her ability to delve into details. In her role at Triton Management Services, LLC, she has come across many challenges: her reason for success in meeting all these challenges head-on is her ability to chart out her limitations. Her adept ability to address and resolve complaints and help diffuse volatile situations made her a vital part of the team. During her tenure, we have seen an increase in profits that exceed millions of dollars. The new revenue was a direct result of her managing skills and strategic collection plans implemented by Martha. During the years that I have worked with Martha, I have had the opportunity to observe her interpersonal style. Martha is a pleasant individual who believes in positive motivation and her staff is never dissatisfied under her supervision. She leads by example and is never hesitant to work side by side with her team so that together they succeed. Her efforts and achievements earned her excellent performance evaluations as well as promotions. I fully recommended Martha for any supervisor or management position in any company. I am positive of her ability to undertake even the most complex of work. Martha is an accomplished multitasker who has ensured the efficacy of many projects.

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Life-Only Agent
    State of California
    Oct, 2019
    - Nov, 2024
  • Notary Public
    Secretary of State
    Nov, 2018
    - Nov, 2024

Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Financial Service Supervisor
      • Dec 2018 - Present

      Directly supervises and leads a collection team of 11 employees.Implements new collection processes and SOPs to exceed monthly quotas and goalsManages team performance by providing ongoing coaching and support, and identifying and correcting issues.Maintaining schedules and payroll entries for employeesCoaching representatives on how to achieve their goals for calls inbound and outbound and collecting their money goals.

    • Front End Team Lead
      • Feb 2012 - Nov 2018

      • Relies on excellent communication skills to educate and manage customers that are either past due, or have discrepancies on their accounts• Responsible for the recruiting, hiring, training, development and assessment of team members

  • Aladdin Bail Bonds
    • United States
    • Small Claims Rep,
      • Feb 2008 - Feb 2012

      • Filed and attended small court claims hearing from San Diego, CA to Van Nuys, CA • Obtained judgement and followed all procedures until garnishment was obtained and paid in full • Obtained Abstract of Judgments and filed a deed of trust on properties • Performed postings and inter-office services promptly and with diligence • Negotiated and formalized agreements with borrowers when appropriate • Filed and attended small court claims hearing from San Diego, CA to Van Nuys, CA • Obtained judgement and followed all procedures until garnishment was obtained and paid in full • Obtained Abstract of Judgments and filed a deed of trust on properties • Performed postings and inter-office services promptly and with diligence • Negotiated and formalized agreements with borrowers when appropriate

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Loss Mitigation Specialist
      • Feb 2006 - Feb 2008

      • Communicated with borrowers and various third parties and educated them on options available to resolve their delinquency • Responsible for collecting on delinquent accounts: including verifying arrears, formulating terms of repayment, drafting stipulated repayment agreements, and ensuring that the initial terms and conditions of the agreement were met • Prepped accounts to be forwarded to the Small Claims Department for a lawsuit to be filed • Skip traced customers with delinquent accounts and verified employment • Obtained information sufficient to review loss mitigation options, and to make proper recommendations Show less

Education

  • University of San Diego
    Paralegal Certification, Legal Assistant/Paralegal
    2008 - 2009

Community

You need to have a working account to view this content. Click here to join now