Experience

San Jose Convention & Visitors Bureau

• United States
• Hospitality
• 1 - 100 Employee

• Software Development Manager

  • Oct 2012 - Present

  Responsible for the support of all TSJ SaaS products, i.e. EBMS, Birtchstreet, ABI, ADP, HotSOS applications and actions: conversions, upgrades, patches, training, data extraction, and test regularly applied database. Support all operations by tracking, end-user training, auditing and monitoring all input and output of data. l work with individual software vendors to identified and ensure the proper use of all TSJ application servers and services. RESPONSIBILITIES • Monitor the accuracy and consistency of EBMS data. • Oversee Software as A Service installations and implementations • Maintain SQL Production and Testing environments • Work with the Information Technology Dept. to manage and verify application platform reliability and stability. • Insure regular backups of SaaS data and systems • Identify power users in each department and provide regular training to power users and holds accountable. • Create and improve any current systems or operational processes currently being used as well as written standard operating procedures of the systems or processes. • Coordinate the action plan and manage system efficiencies with EBMS and operations. • Contribute to organizational policies regarding quality Standards and strategic planning of SaaS applications • Manage the data and operational integrity of EBMS including the accuracy and consistency of EBMS through data input management, auditing and reporting. • Day to day update of the underlying EBMS tables that do not affect system-wide EBMS functions. These tables are generally used to allow further classification of an account or an event and do not require screen or report reconfiguration. • Accountability for maintenance of EBMS including but not limited to conversions, upgrades, patches and testing. • Maintain SaaS vendor relationships Show less



Visit San Jose

• United States
• Travel Arrangements
• 1 - 100 Employee

• Payroll and Systems Information Manager

  • Jan 2007 - Present

  Payroll: Responsible for processing bi-weekly and semi-monthly payroll for hourly and salaried employees. Ensure all payroll activities for 1,500 employees under 6 collective agreements, City of San Jose employees, and multiple states. Ensure the information flow between HR, Payroll and the departments they service is working effectively. Challenged to migrate 300 employees within a month and met deadline for successful project completion. Review and approve all payroll changes and maintenance to ensure they are accurate, supported by adequate documentation and are in accordance with company policies and guidelines. Process benefit deductions and payments to include Health Benefits, 401K Plan, and record keeping. Prepared quarterly and annually reporting for payroll and benefits. Handle all payroll audits and process all wage garnishments. Systems Information: Monitors the accuracy and consistency of EBMS data through data input management, auditing and reporting, creates and improves upon current systems and operational processes as well as written standard operating procedures, accountability for maintenance of EBMS including but not limited to conversions, upgrades, patches and testing, coordinates power users from each department to maintain workflow process standards Show less



LUCIX Corporation

• Accounting Clerk

  • Nov 2005 - Jun 2007

  Managed all aspects of A/R., A/P and Billing Handled all payroll information, including using EZlabor to input timesheets and ADP services for payroll entry. Updated and maintained accounting journals, ledgers and other records detailing financial business transactions. Reconciled records with internal company employees, management, external vendors and customers. Recommended actions to resolve discrepancies. Managed all aspects of A/R., A/P and Billing Handled all payroll information, including using EZlabor to input timesheets and ADP services for payroll entry. Updated and maintained accounting journals, ledgers and other records detailing financial business transactions. Reconciled records with internal company employees, management, external vendors and customers. Recommended actions to resolve discrepancies.



Computer Spirit, Inc

• Bookkeeper

  • Jan 2000 - Jan 2005

  Prepared full cycle General Ledgers, and managed A/P and A/R. Prepared multiple ban reconciliations and record keeping. Processed payroll for 50+ employees including 1099s and tax reporting. Prepared full cycle General Ledgers, and managed A/P and A/R. Prepared multiple ban reconciliations and record keeping. Processed payroll for 50+ employees including 1099s and tax reporting.



SystemSoft

• Software Development
• 1 - 100 Employee

• Office Manager

  • 1995 - 2000