Marteen Blanchard
IQResponse CAD Training Specialist at Tiburon- Claim this Profile
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Bio
Corinna R. Lovan
Marteen exemplifies excellence when working with both clients and employees alike. When I spoke with our clients, who had attended any of her trainings, she was consistently praised for her dedication and knowledge of Tiburon's products. I had the opportunity to receive training in CAD, with her as the trainer. She demonstrated a professional demeanor while taking the class through screen after screen of what could have been just another "long 8 hour day". Instead, she was very interactive. She involved the class early and kept the class involved. She always made herself available to answer any questions I may have so that I could more effectlively deal with client calls. Many thanks to Marteen for always being a positive person.
Jami (Perea) Perkins, PMP, PSM I
Marteen reported to me when we built the new product Training solution together for the IQResponse Suite for Tiburon. What an amazing person! An absolute top performer, always over-delivering, and willing to accommodate the client's needs at all times. The clients always gave her high marks in her training services and requested her back. Marteen was always willing to help coworkers and other teams whenever she had down time in the schedule (and even times when she didn't). She was a good problem solver and risk identifier. Marteen developed our training tools for the new product suite and worked with the other members of our team to develop their training tools as well. I hold Marteen in high regard and enjoyed our time working together.
Corinna R. Lovan
Marteen exemplifies excellence when working with both clients and employees alike. When I spoke with our clients, who had attended any of her trainings, she was consistently praised for her dedication and knowledge of Tiburon's products. I had the opportunity to receive training in CAD, with her as the trainer. She demonstrated a professional demeanor while taking the class through screen after screen of what could have been just another "long 8 hour day". Instead, she was very interactive. She involved the class early and kept the class involved. She always made herself available to answer any questions I may have so that I could more effectlively deal with client calls. Many thanks to Marteen for always being a positive person.
Jami (Perea) Perkins, PMP, PSM I
Marteen reported to me when we built the new product Training solution together for the IQResponse Suite for Tiburon. What an amazing person! An absolute top performer, always over-delivering, and willing to accommodate the client's needs at all times. The clients always gave her high marks in her training services and requested her back. Marteen was always willing to help coworkers and other teams whenever she had down time in the schedule (and even times when she didn't). She was a good problem solver and risk identifier. Marteen developed our training tools for the new product suite and worked with the other members of our team to develop their training tools as well. I hold Marteen in high regard and enjoyed our time working together.
Corinna R. Lovan
Marteen exemplifies excellence when working with both clients and employees alike. When I spoke with our clients, who had attended any of her trainings, she was consistently praised for her dedication and knowledge of Tiburon's products. I had the opportunity to receive training in CAD, with her as the trainer. She demonstrated a professional demeanor while taking the class through screen after screen of what could have been just another "long 8 hour day". Instead, she was very interactive. She involved the class early and kept the class involved. She always made herself available to answer any questions I may have so that I could more effectlively deal with client calls. Many thanks to Marteen for always being a positive person.
Jami (Perea) Perkins, PMP, PSM I
Marteen reported to me when we built the new product Training solution together for the IQResponse Suite for Tiburon. What an amazing person! An absolute top performer, always over-delivering, and willing to accommodate the client's needs at all times. The clients always gave her high marks in her training services and requested her back. Marteen was always willing to help coworkers and other teams whenever she had down time in the schedule (and even times when she didn't). She was a good problem solver and risk identifier. Marteen developed our training tools for the new product suite and worked with the other members of our team to develop their training tools as well. I hold Marteen in high regard and enjoyed our time working together.
Corinna R. Lovan
Marteen exemplifies excellence when working with both clients and employees alike. When I spoke with our clients, who had attended any of her trainings, she was consistently praised for her dedication and knowledge of Tiburon's products. I had the opportunity to receive training in CAD, with her as the trainer. She demonstrated a professional demeanor while taking the class through screen after screen of what could have been just another "long 8 hour day". Instead, she was very interactive. She involved the class early and kept the class involved. She always made herself available to answer any questions I may have so that I could more effectlively deal with client calls. Many thanks to Marteen for always being a positive person.
Jami (Perea) Perkins, PMP, PSM I
Marteen reported to me when we built the new product Training solution together for the IQResponse Suite for Tiburon. What an amazing person! An absolute top performer, always over-delivering, and willing to accommodate the client's needs at all times. The clients always gave her high marks in her training services and requested her back. Marteen was always willing to help coworkers and other teams whenever she had down time in the schedule (and even times when she didn't). She was a good problem solver and risk identifier. Marteen developed our training tools for the new product suite and worked with the other members of our team to develop their training tools as well. I hold Marteen in high regard and enjoyed our time working together.
Experience
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TriTech Acquires Tiburon
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United States
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Public Safety
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1 - 100 Employee
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IQResponse CAD Training Specialist
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Mar 2007 - Present
Provides training, assists with installation and deployment of the new IQResponse CAD suite. Delivers and develops course material on site and trains classes consisting of 6-10 students. Assist Project Managers throughout the life of IQRCAD projects, including participating in Application Configuration Review, assessment of client needs, development of training plans, and initial product table building and tailoring. Provides training and installation of Tiburon's Mobile COM product. Assist clients with remote support when needed.Familiar with PROQA (Priority Medical) interface for Police/Fire/Medical protocols. SQL/SSRS reporting tools. Current Trainer for Tiburon’s IQR Response Integrated Product Suite CAD/Fire Records/Law Records and Jail Records built on the Microsoft Windows Presentation Foundation. Assists with product testing for Quality Assurance and resolution of trouble tickets. Total Command CAD Trainer from March 2007 to April 2011. Extensive Travel Show less
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Dispatcher
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Jun 2006 - Mar 2007
Processed emergency calls for service, both for Law Enforcement and North Lake Tahoe Fire Protection District. Multi Agency Dispatch Center EMD Certified Processed emergency calls for service, both for Law Enforcement and North Lake Tahoe Fire Protection District. Multi Agency Dispatch Center EMD Certified
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City of Reno
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United States
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Government Administration
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400 - 500 Employee
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Public Safety Supervisor
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Feb 2005 - Apr 2006
Supervisor for a consolidated Emergency Communciations Center. 11 Agencies Law Enforcement and Fire Department Responsible for a stafff of 10-12 employees Responsible for training academy agenda, documentation of employees, disciplinary documentation. Supervisor for a consolidated Emergency Communciations Center. 11 Agencies Law Enforcement and Fire Department Responsible for a stafff of 10-12 employees Responsible for training academy agenda, documentation of employees, disciplinary documentation.
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City of Anaheim
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United States
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Government Administration
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700 & Above Employee
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Senior Police Dispatcher
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Jul 1989 - Jan 2005
Lead Position, Responsible for training new communications employees, responsible for documentatiaon of training guides, performance improvement plans, processing emergency calls for service, Utilized as an upgrade supervisor from 2000-2005, Implemented a Tactical Dispatch Program for the Department in 1999. Lead Position, Responsible for training new communications employees, responsible for documentatiaon of training guides, performance improvement plans, processing emergency calls for service, Utilized as an upgrade supervisor from 2000-2005, Implemented a Tactical Dispatch Program for the Department in 1999.
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Education
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1977 - 1980
Fairfax High School
Graduated, General
Community
