Marta Enes Rodrigues
Operations Analyst at Locky- Claim this Profile
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Português Native or bilingual proficiency
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Italiano Professional working proficiency
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Inglês Full professional proficiency
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Espanhol Elementary proficiency
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Francês Elementary proficiency
Topline Score
Bio
Joana Da Luz Silva
Marta is a highly motivated and talented professional with an outstanding work ethic. She is diligent, dedicated and consistently goes above and beyond to deliver exceptional results. Her unwavering commitment to excellence is evident in everything she does. Her meticulousness ensures accuracy and reliability in her work, which is crucial in the industry. Furthermore, Marta is an excellent communicator. She has a remarkable knack for building strong relationships with clients, colleagues, and stakeholders. Her interpersonal skills enable her to effectively understand and address the business needs. I had the pleasure of studing and working closely with Marta and throughout that time, I was consistently impressed by her exemplary work ethic, strong skill set and kindness. I wholeheartedly recommend Marta to any organization seeking a dedicated and accomplished professional.
LinkedIn User
A Marta tem uma capacidade extraordinária de liderar em diferentes contextos profissionais, demonstrando uma conduta pessoal e profissional exemplar, sendo uma pessoa competente, responsável e proativa. Destaco a sua vontade e motivação para partilhar os seus conhecimentos e experiências, contribuindo para soluções mais eficazes dos objetivos a que se propõe. Tive o prazer de estudar e trabalhar com a Marta e nao tenho reservas em recomendar para uma contratação.
Joana Da Luz Silva
Marta is a highly motivated and talented professional with an outstanding work ethic. She is diligent, dedicated and consistently goes above and beyond to deliver exceptional results. Her unwavering commitment to excellence is evident in everything she does. Her meticulousness ensures accuracy and reliability in her work, which is crucial in the industry. Furthermore, Marta is an excellent communicator. She has a remarkable knack for building strong relationships with clients, colleagues, and stakeholders. Her interpersonal skills enable her to effectively understand and address the business needs. I had the pleasure of studing and working closely with Marta and throughout that time, I was consistently impressed by her exemplary work ethic, strong skill set and kindness. I wholeheartedly recommend Marta to any organization seeking a dedicated and accomplished professional.
LinkedIn User
A Marta tem uma capacidade extraordinária de liderar em diferentes contextos profissionais, demonstrando uma conduta pessoal e profissional exemplar, sendo uma pessoa competente, responsável e proativa. Destaco a sua vontade e motivação para partilhar os seus conhecimentos e experiências, contribuindo para soluções mais eficazes dos objetivos a que se propõe. Tive o prazer de estudar e trabalhar com a Marta e nao tenho reservas em recomendar para uma contratação.
Joana Da Luz Silva
Marta is a highly motivated and talented professional with an outstanding work ethic. She is diligent, dedicated and consistently goes above and beyond to deliver exceptional results. Her unwavering commitment to excellence is evident in everything she does. Her meticulousness ensures accuracy and reliability in her work, which is crucial in the industry. Furthermore, Marta is an excellent communicator. She has a remarkable knack for building strong relationships with clients, colleagues, and stakeholders. Her interpersonal skills enable her to effectively understand and address the business needs. I had the pleasure of studing and working closely with Marta and throughout that time, I was consistently impressed by her exemplary work ethic, strong skill set and kindness. I wholeheartedly recommend Marta to any organization seeking a dedicated and accomplished professional.
LinkedIn User
A Marta tem uma capacidade extraordinária de liderar em diferentes contextos profissionais, demonstrando uma conduta pessoal e profissional exemplar, sendo uma pessoa competente, responsável e proativa. Destaco a sua vontade e motivação para partilhar os seus conhecimentos e experiências, contribuindo para soluções mais eficazes dos objetivos a que se propõe. Tive o prazer de estudar e trabalhar com a Marta e nao tenho reservas em recomendar para uma contratação.
Joana Da Luz Silva
Marta is a highly motivated and talented professional with an outstanding work ethic. She is diligent, dedicated and consistently goes above and beyond to deliver exceptional results. Her unwavering commitment to excellence is evident in everything she does. Her meticulousness ensures accuracy and reliability in her work, which is crucial in the industry. Furthermore, Marta is an excellent communicator. She has a remarkable knack for building strong relationships with clients, colleagues, and stakeholders. Her interpersonal skills enable her to effectively understand and address the business needs. I had the pleasure of studing and working closely with Marta and throughout that time, I was consistently impressed by her exemplary work ethic, strong skill set and kindness. I wholeheartedly recommend Marta to any organization seeking a dedicated and accomplished professional.
LinkedIn User
A Marta tem uma capacidade extraordinária de liderar em diferentes contextos profissionais, demonstrando uma conduta pessoal e profissional exemplar, sendo uma pessoa competente, responsável e proativa. Destaco a sua vontade e motivação para partilhar os seus conhecimentos e experiências, contribuindo para soluções mais eficazes dos objetivos a que se propõe. Tive o prazer de estudar e trabalhar com a Marta e nao tenho reservas em recomendar para uma contratação.
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Credentials
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Excel 2019: Formação Básica
LinkedInSep, 2020- Sep, 2024 -
Excel: Como Criar um Dashboard Básico
LinkedInSep, 2020- Sep, 2024
Experience
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Locky
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Belgium
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Facilities Services
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1 - 100 Employee
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Operations Analyst
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Aug 2023 - Present
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Euronet Worldwide
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India
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Financial Services
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Operations Specialist
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2019 - 2022
Responsible for ensuring compliance with the implementation plan of the ATM network aiming at the coordination of the various suppliers and monitor the network and provide support to the operations center. Responsible for ensuring compliance with the implementation plan of the ATM network aiming at the coordination of the various suppliers and monitor the network and provide support to the operations center.
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SIBS
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Portugal
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Financial Services
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700 & Above Employee
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Operational Support Analyst
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2018 - 2019
Responsible for operational support, namely at the level of parameterizations, monitoring and management of services, banks, and creditor entities.
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Network Operations Manager
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2014 - 2018
Responsible for dispatching breakdowns, technical support to suppliers of ATMs and POS and support to end customers to the MBNET / MBWAY service. Monitoring of the Multibanco network, sending alerts, opening incidents, and inserting blacklisted cards.
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Banco BPI
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Banking
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700 & Above Employee
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Customer Support Assistant
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2012 - 2014
Assistance to private customers to provide clarification in the segment of debit and credit cards. Assistance to private customers to provide clarification in the segment of debit and credit cards.
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PT Contact
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Customer Support Assistant
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2011 - 2011
1st line support in TV, Net and Voice services, complaint answering, follow-up of processes in BackOffice and feedback to customers. 1st line support in TV, Net and Voice services, complaint answering, follow-up of processes in BackOffice and feedback to customers.
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Connecta
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Airlines and Aviation
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Sales Assistant
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2009 - 2010
Outbound campaigns to promote Securitas Direct products. Outbound campaigns to promote Securitas Direct products.
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Education
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University of Lisbon
Pós-Graduação, Geographic Information Science and Cartography -
Universidade de Coimbra
Erasmus Program - University of Bologne (Italy), Geography and Cartography -
Universidade de Coimbra
Licenciatura, Geographic Information Science and Cartography