Collection Operation Lead

• Aug 2022 - Present

Mom

• Nov 2020 - Sep 2022

Senior Collection Officer

• Oct 2017 - Sep 2022

New Business Clerk

• Jan 2015 - Aug 2017

• Processing, issuing, and control of insurance proposals• Communication with management, clients, and agencies• Administrative support for the New Business Department• Testing new insurance products • Critical evaluation of new system software • Cooperation, reporting and consolidation of selected regular reports/project• Active participation in non-profit activities of MetLife

New Business Intern

• Oct 2014 - Dec 2014

• Erasmus+ programme• Getting to know the organizational structure and tasks• Processing and control of insurance proposals• Communication with management, clients, and agencies• Administrative support for the New Business Department

Office Manager

• Jun 2011 - Sep 2014

• Assistant of agency director• Administrative support for managers and financial advisors• Administrative and organizational duties including recruitment of new staff and communication with HQ of Slovak Republic• Processing of insurance documents for clients, managers, and headquarters• Preparing meeting documents and compiling reports• Organization of agency events and courses

Internship

• Sep 2009 - Mar 2014

• Mandatory internship during semester throughout my studies • Acquiring theoretical and practical experience in the tourism sector • Gaining skills in sales, administration, communication with clients • Mandatory internship during semester throughout my studies • Acquiring theoretical and practical experience in the tourism sector • Gaining skills in sales, administration, communication with clients

Sales Trainee

• Sep 2010 - May 2011

• First working experience during university studies • Preparation and product sales • Direct contact with clients • First working experience during university studies • Preparation and product sales • Direct contact with clients