Experience

Surexport

• Spain
• Food & Beverages
• 100 - 200 Employee

• Agente de exportación

  • Sep 2022 - Present

• Sourcing Specialist

  • Apr 2021 - Sep 2022



Barcelo Hotel Group

• Spain
• Hospitality
• 700 & Above Employee

• Assistant General Manager Trainee

  • Aug 2019 - Jan 2020

  • Cross-training through the different departments, emphasizing housekeeping, events, reservation and revenue departments. • Operational position supporting and coordinating with different department heads in required functions. • Inspect guest rooms, public areas, restaurants and grounds for cleanliness and appearance. • Checked rooms prior arrival of VIP guests. • Monitoring customer satisfaction by managing complaints through the ReviewPro platform. • Management: Forecast reports, budget, billboards, public relations, reports, etc • Responsible of O! Market acording the standards. Show less



Gaylord Hotels

• United States
• Hospitality
• 700 & Above Employee

• Hostess

  • Jun 2018 - Sep 2018

  • Greet customers and monitor how many tables each server is responsible for. • Ensure customers receive fast and quality service from the moment they arrive. • Keep track of which tables are cleaned and available for new guests. • Spot cleanliness problems and help clear tables to facility customer needs. • Greet customers and monitor how many tables each server is responsible for. • Ensure customers receive fast and quality service from the moment they arrive. • Keep track of which tables are cleaned and available for new guests. • Spot cleanliness problems and help clear tables to facility customer needs.



PINAR HOSPITALITY SL

• Spain
• Real Estate
• 1 - 100 Employee

• Front Desk

  • Oct 2017 - Apr 2018

  • Process all guest check-ins and check-outs • Process all payment types such as room charges, cash, checks, debit, or credit. • Answer and process all guest calls, messages, requests, questions or concerns. • Coordinate with Housekeeping to track readiness of rooms for check-in • Supply guests with directions and information regarding property and local areas of interest • Process all guest check-ins and check-outs • Process all payment types such as room charges, cash, checks, debit, or credit. • Answer and process all guest calls, messages, requests, questions or concerns. • Coordinate with Housekeeping to track readiness of rooms for check-in • Supply guests with directions and information regarding property and local areas of interest



El Ribete

• Spain

• Supervisor

  • Apr 2017 - Oct 2017

  • Assist the Restaurant Manager in interviewing, selecting, training, supervising, counselling and disciplining outlet staff. • Communicate effectively, both verbally and in writing, to provide clear direction to the staff. • Maintain quality control for all food served. • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly. • Assist the Restaurant Manager in interviewing, selecting, training, supervising, counselling and disciplining outlet staff. • Communicate effectively, both verbally and in writing, to provide clear direction to the staff. • Maintain quality control for all food served. • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.