Marta M.
People & Culture Supervisor at Holiday Inn Camden Lock- Claim this Profile
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English Professional working proficiency
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Polish Full professional proficiency
Topline Score
Bio
Credentials
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Revenue Academy (level 1)
-Feb, 2016- Oct, 2024 -
NVQ Certificate (level 2) in Customer Service
-Nov, 2014- Oct, 2024
Experience
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Holiday Inn Camden Lock
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United Kingdom
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Hospitality
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1 - 100 Employee
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People & Culture Supervisor
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Nov 2022 - Present
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COREcruitment Ltd
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United Kingdom
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Hospitality
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1 - 100 Employee
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Recruitment Resourcer - Trainee
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Sep 2022 - Oct 2022
A very hands-on training focused on recognising differences between recruitment and executive search. I have gained a good understanding of the recruitment cycle through learning sessions provided by multiple consultants whilst working on my own projects: - Resourced candidates from entry level to senior management - Worked on 10+ vacancies simultaneously - Created day plans to manage multiple tasks and high-volume of adverts responses - Wrote job postings and eshots within 10 minutes deadline - Conducted boolean search in LinkedIn projects and job boards - Cold called candidates from inner database - Followed the script and developed unique style of phone screening - Achieved the average speed of 6-9 seconds spent on a CV review - Presented candidates profiles to clients and booked for interviews - Attended Caterer webinar on effective vacancies posting and research - Met hospitality market leaders to obtain commercial knowledge Show less
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EU NETWORK
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United Kingdom
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Higher Education
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1 - 100 Employee
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Recruitment Consultant
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Jan 2022 - Sep 2022
I supported the agency with seasonal work load and used the fixed-term contract as a trial for changing my career into recruitment. - Screened candidates by phone or face to face - Gave advice on university courses and admissions process - Delivered reports on targets and suggested improvements - Participated in initiatives to drive candidates’ interest - Ensured all documents were verified and applications were handed over to the Admissions Team I supported the agency with seasonal work load and used the fixed-term contract as a trial for changing my career into recruitment. - Screened candidates by phone or face to face - Gave advice on university courses and admissions process - Delivered reports on targets and suggested improvements - Participated in initiatives to drive candidates’ interest - Ensured all documents were verified and applications were handed over to the Admissions Team
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The Travel Corporation
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United States
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Travel Arrangements
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700 & Above Employee
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Assistant to Supplier Relationship Managers
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Dec 2019 - Jan 2022
- Built and maintained relationships with over 200 hotels in the UK and Ireland- Responsible for the administrative side of the contracting process - Ensured all files were in accordance with set guidelines maintaining GDPR compliance- Negotiated competitive rates and specific terms and conditions - Attended networking events to attract more business for the company- Dealt with operational and accounts queries
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Purchasing & Inventory Executive
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Jul 2017 - Dec 2019
- Sourced new hotels against brand standards- Matched hotel offers with luxury and cost-saver groups itineraries- Monitored and surpassed clients’ expectations by explaining the market specifics- Run a 500-page report daily and ensured all amendments were communicated to all teams
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PPHE Hotel Group
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Netherlands
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Hospitality
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500 - 600 Employee
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Groups Coordinator
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May 2016 - Jul 2017
- Managed bedroom allocations for each group (from 10 to 800 bedrooms)- Compiled the groups rooming lists and final groups invoice reconciliation - Liaised with the key operational departments on the detail of the logistics- Sold bedrooms over the phone and email with consideration of tactical rates - Conducted quality data checks prior to guests’ arrival
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Sales & Reservations Executive
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Dec 2014 - May 2016
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The Regency Hotel
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Hospitality
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1 - 100 Employee
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Receptionist / F&B Assistant
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Feb 2013 - Dec 2014
Joined as a F&B Assistant, after 9 months promoted to Receptionist - Created a welcoming first and last impression during check-in and check-out - Switchboard duties, taking and delivering messages for the guests and management - Cash handling whilst maintaining strong internal controls for payment collections - Conducted show-rounds of the hotel’s bedrooms and facilities - Worked in all areas of F&B including breakfast service, bar, conference and events Joined as a F&B Assistant, after 9 months promoted to Receptionist - Created a welcoming first and last impression during check-in and check-out - Switchboard duties, taking and delivering messages for the guests and management - Cash handling whilst maintaining strong internal controls for payment collections - Conducted show-rounds of the hotel’s bedrooms and facilities - Worked in all areas of F&B including breakfast service, bar, conference and events
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L'Hermitage Hotel Vancouver
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Hospitality
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Turndown Attendant
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Dec 2011 - Nov 2012
The “gap year” turned into a life-long decision to emigrate abroad. Although I haven’t found my home in beautiful Vancouver, I achieved what I set out to do at that time, which was to improve my English language skills and made the decision to move to London. Travelling across Canada & USA, I also learnt how resourceful I am working on projects. The “gap year” turned into a life-long decision to emigrate abroad. Although I haven’t found my home in beautiful Vancouver, I achieved what I set out to do at that time, which was to improve my English language skills and made the decision to move to London. Travelling across Canada & USA, I also learnt how resourceful I am working on projects.
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Team Assistant / Office Coordinator
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Nov 2008 - Nov 2011
Joining a start-up was a great start to my career. Eholiday.pl was born out of the desire to create the biggest online travel marketplace in Poland. I was the first employee to join the team outside of the founders and treated it as my own. The company grew quickly and as a result I grew with them enjoying not being tied to one job description with a vast amount of responsibilities including office management, team building and sales & marketing. I will be forever grateful to the founders as they helped me to establish my professional priorities: being accountable, feeling part of a close-knit team, earning trust from leaders, trial and error mentality, creativity in coming up with new solutions and improvements. Show less
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Education
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SGH Warsaw School of Economics
Hospitality Administration/Management -
Uniwersytet Kardynała Stefana Wyszyńskiego w Warszawie
Polish Language and Literature