Marta Hulseberg

Credit Specialist at IDIQ
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Contact Information
us****@****om
(386) 825-5501
Location
Mount Prospect, Illinois, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Dan Wilke

Marta is enjoyable to work with, always has a smile and a positive attitude, extremely diligent and responsive. She was a vital part of her HR team when we worked together, very knowledgable on employee benefits.

Carol Panek

It is with pleasure that I recommend Marta Hulseberg. During her years of employment with Addus Healthcare, Marta effectively executed the responsibilities of her position. She managed her department with consistent quality and met company goals. Marta has excellent written and verbal communication skills, is extremely organized, can work independently and is able to follow through to ensure that the job gets done. She was always willing to offer her assistance and had an excellent rapport with the many clients served by our office including managers, employees, and other professional staff. She would be an asset to any employer and I recommend her for any endeavor she chooses to pursue.

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Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Credit Specialist
      • Dec 2022 - Present

    • Member Services Specialist
      • Dec 2021 - Dec 2022

    • United States
    • Individual & Family Services
    • 1 - 100 Employee
    • Lead CSR- Supervisor
      • Jul 2018 - Dec 2021
    • Health, Wellness and Fitness
    • 100 - 200 Employee
    • Care Coordinator
      • Jun 2017 - Mar 2018

      Care Coordinator for clients of Visiting Angels, Responsible for hiring and managing caregivers. Schedule caregivers to care for clients. Train new and existing caregivers. Care Coordinator for clients of Visiting Angels, Responsible for hiring and managing caregivers. Schedule caregivers to care for clients. Train new and existing caregivers.

    • Research Services
    • 1 - 100 Employee
    • Wellness Coach/Teacher
      • Jun 2010 - Dec 2017

      Teach adult Weight Loss Challenge class at a Men's Shop. Students learn about nutrition and exercise. Different topic related to health and nutrition taught every week. Cash prize for the biggest loser. Teach adult Weight Loss Challenge class at a Men's Shop. Students learn about nutrition and exercise. Different topic related to health and nutrition taught every week. Cash prize for the biggest loser.

    • Customer Service Representative
      • Sep 2013 - Apr 2015

      Provide Customer Service to patients enrolling for specialty drugs. Provide customer service to mdos and patients, manufacturers and route calls to the appropriate dept. Mentor and train new employees. Provide Customer Service to patients enrolling for specialty drugs. Provide customer service to mdos and patients, manufacturers and route calls to the appropriate dept. Mentor and train new employees.

    • United States
    • 1 - 100 Employee
    • Customer Service Representative
      • Aug 2012 - Jul 2013

      Provide benefits customer service to employees and retirees. Process health and welfare enrollments, qualified status changes, COBRA enrollments/terminations and changes. Process 401-K transactions transfers hardship withdrawls,loans.and distributions. Answer questions regarding billing. Research and resolve issues concerning benefits. . Provide benefits customer service to employees and retirees. Process health and welfare enrollments, qualified status changes, COBRA enrollments/terminations and changes. Process 401-K transactions transfers hardship withdrawls,loans.and distributions. Answer questions regarding billing. Research and resolve issues concerning benefits. .

    • United States
    • Investment Management
    • Benefits Specialist
      • Mar 2008 - Jul 2009

      2008 to 2009) A retail and wholesale distributor of educational materials, college textbooks and merchandise. Provided customer service to employees with benefit related questions. Administered leaves of absence for employees, including generating monthly invoices and calculating insurance premiums while employees were on leave. Partnered with a disability vendor to administer short term and long term disability claims. Calculated sick, vacation, and personal hours for employees on leave and generated reports for payroll. Key Accomplishments: Provided excellent customer service to employees who had questions about the leave process. Liaised between employees and insurance companies to effectively and promptly resolve insurance issues. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Benefits Administrator
      • Jan 2001 - Jan 2008

      A home health care company. Managed all enrollments, terminations and changes in enrollment for several health, dental, life, flexible spending and supplemental benefit plans. Assisted in a monthly audit of employee eligibility. Arranged employee meetings and conference calls to facilitate open enrollment. Communicated between employees and insurance companies, partnering with the insurance broker and COBRA administrator. Reviewed renewal rate information, implemented premium changes, and performed monthly audits of employee benefit deductions. Provided orientation on benefits plans for new employees. Read contract language, applying knowledge to benefit administration. Established and maintained insurance related information and forms on the company Intranet. Key Accomplishments: Helped recruit and retain highly qualified employees by keeping benefits dept. well-organized. Updated and distributed insurance manuals to agency directors at 100+ branches. Facilitated and managed annual open enrollment for health and welfare plans at 100+ branches. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Customer Service Associate
      • Jan 1989 - Jan 1998

      Analyzed and rendered credit decisions for new accounts and approved or declined sales. Trained co-workers in customer service policies and procedures. Provided collections on delinquent accounts. Analyzed and rendered credit decisions for new accounts and approved or declined sales. Trained co-workers in customer service policies and procedures. Provided collections on delinquent accounts.

Education

  • Elmhurst University
    BA, Speech and Language
    1995 - 1998
  • Harper College
    Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
    1977 - 1980
  • Fremd HS

Community

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