Experience

CODE:ME

• Poland
• Professional Training and Coaching
• 1 - 100 Employee

• Project Manager

  • Mar 2022 - Present

  • Project and budget management; • Team management; • Rrecruiting trainers; • Organization and coordination: courses, workshops and events; • Hackathons coordinator; • Building the IT community, through the Foundation's activities; • Realization of a marketing strategy, management of SM channels; • Content creation - copywriting; • Establishing and maintaining business relationships. • Project and budget management; • Team management; • Rrecruiting trainers; • Organization and coordination: courses, workshops and events; • Hackathons coordinator; • Building the IT community, through the Foundation's activities; • Realization of a marketing strategy, management of SM channels; • Content creation - copywriting; • Establishing and maintaining business relationships.



Umowa zlecenie/freelancing

• Freelancer: Copywriter, Content Writer/Creator

  • Aug 2021 - Present

  • Cooperation with individual clients and marketing agencies • Creating content for social media, product descriptions, industry articles, press releases, website descriptions and newsletters. • Cooperation with individual clients and marketing agencies • Creating content for social media, product descriptions, industry articles, press releases, website descriptions and newsletters.



Nagel-Group

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Customer Service Team Manager

  • Jan 2020 - Jul 2021

  • Managing after-sales projects and coordinating processes in the department;• Cooperation with the team of forwarders and the logistics department;• Managing the team and the work of the customer service department;• Coordination of design processes in the department;• Organization and control of the team's work;• Responsible for the team's performance to the company's central brunch;• Taking care of the company's image;• Recruiting new employees;• Taking care of the company's key customers;• Conducting reports, research and analyzes of service quality and the level of customer satisfaction;• Cooperation with operational units;• Maintaining customer service standards;• Creating, agreeing and implementing action plans;• Coaching, mentoring and training of existing and new employees. Show less

• Customer Care Specialist

  • Jan 2020 - Aug 2020

  • Comprehensive service of the company's customers orders: delivery monitoring, reporting, creating analysis of the quality of deliveries;• Building and maintaining good business relationships with clients;• Conducting trainings for clients on the use of the eLogistics portal;• Solving technical problems with the eLogistics system, contact with the international IT department;• Administrative work, verification of shipping documents;• Close cooperation with other departments of the company. Show less



2Pi Group - PR & Marketing Agency

• PR Specialist

  • Feb 2017 - Dec 2019

  2PI GROUP MARKETING & MORE – PUBLIC RELATIONS SPECIALIST 02.2017 – 12.2017 • Realization of PR projects; • Realization of social marketing projects; • Promoting the company, its products and services in public relations (creating offers, meeting clients); • Organization of promotional events (planning and organization); • Establishing cooperation with journalists, subcontractors, local governments, NGOs, cultural and sport institutions; • Preparing information materials, organizing meetings with journalists, press conferences, creating and editing press information; • Creating advertising campaigns, image campaigns for clients, participation in creating PR strategies, creating media plans and project budgets; • Creating presentations and reports for client’s needs; • Implementation of large commercial projects and social campaigns; • Implementation of PR programs run by the company; • Creating positive relations and maintaining contact with representatives of the media (press, radio, television); • Running a Fanpage of clients (Facebook, Instagram); • E-marketing (dedicated mailing, newsletters). Show less



EDUCATIONAL CENTER OF EXCELLENCE FOUNDATION, FOUNDED BY INTERIZON - POMERANIAN ICT CLUSTER

• PROJECT MANAGER

  • Jan 2013 - Jun 2016

  • Management of social and training projects; • Management of projects co-financed by the European Union under the PO KL; • Representing and promoting the Foundation and Cluster during job fairs and IT conferences; • Taking care of the image of the Cluster (PR); • Building permanent relationships with members of the Cluster and acquiring new clients; • Implementation of research, evaluation and reports for the ICT Industry; • Promotion of the CSR concept among entrepreneurs (organization of conferences, projects promoting CSR in business); • Implementation of projects co-financed from the European Union under OP HC; • Implementation of social projects; • Organizing and promoting training courses; • Acquiring new projects; • Acquiring students from vocational schools, university students and research workers for internships, apprenticeships and workplaces in the Cluster's companies; • Running an internet portal used to recruit future employees of the Cluster's companies; • Running a Fanpage and the Foundation's website; Show less