Marta Dalla Vecchia
Customer Experience Specialist at Walliance- Claim this Profile
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Experience
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Walliance
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Italy
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Financial Services
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1 - 100 Employee
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Customer Experience Specialist
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Feb 2023 - Present
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Generali
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Insurance
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700 & Above Employee
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PR, Shareholders and External Relations
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Jan 2021 - Jan 2023
Maintenance of Generali's Shareholders' Register, relations with shareholders and organization of in-person and virtual events dedicated to the Company's retail shareholders, management of procedures related to the passive cycle for the Group's Corporate Affairs function. Shareholders Meeting Extended Inclusion (SMEI) programme coordinator. Maintenance of Generali's Shareholders' Register, relations with shareholders and organization of in-person and virtual events dedicated to the Company's retail shareholders, management of procedures related to the passive cycle for the Group's Corporate Affairs function. Shareholders Meeting Extended Inclusion (SMEI) programme coordinator.
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DoubleTree by Hilton
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Hospitality
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100 - 200 Employee
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Conferences & Events Trainee
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Mar 2020 - Mar 2020
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illycaffè S.p.A.
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Netherlands
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Food and Beverage Manufacturing
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Coffee Culture
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Jul 2019 - Jan 2020
Event management intern at the Università del Caffè, customer care, event organisation and development of communication content. Event management intern at the Università del Caffè, customer care, event organisation and development of communication content.
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Traineeship
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Jan 2018 - Apr 2018
Administrative staff; use of ministerial databases; writing and perfection of ministerial decrees and statements; research. Administrative staff; use of ministerial databases; writing and perfection of ministerial decrees and statements; research.
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Honorary Consulate of the Czech Republic
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Government Relations Services
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Intern - International Relations
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May 2015 - Oct 2015
Institutional correspondence; management of both phone and email contacts with Italian ministries, national and international institutions and organizations, embassies and consulates. Participation in the organization of the XI International Forum of the Aquileia Euroregion "From Geopolitics to Economics: NEW FRONTIERS OF EUROPE", Udine (Italy) Institutional correspondence; management of both phone and email contacts with Italian ministries, national and international institutions and organizations, embassies and consulates. Participation in the organization of the XI International Forum of the Aquileia Euroregion "From Geopolitics to Economics: NEW FRONTIERS OF EUROPE", Udine (Italy)
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Hostess and interpreter at VicenzaOro Gold Fair
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Jan 2012 - Sep 2012
Hostess and dialogue interpreter for visitors, customers and suppliers at the company's booth in VicenzaOro Gold Fair in Vicenza, Italy, during the three editions of the fair in 2012. Hostess and dialogue interpreter for visitors, customers and suppliers at the company's booth in VicenzaOro Gold Fair in Vicenza, Italy, during the three editions of the fair in 2012.
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Working student
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Oct 2011 - Jul 2012
Servizio al banco e cassa presso la gastronomia e servizio al tavolo per catering. Servizio al banco e cassa presso la gastronomia e servizio al tavolo per catering.
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Education
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24ORE Business School
Executive Master, Digital Export Management: E-Commerce e Strategie di Internazionalizzazione -
University of Trieste
Master's Degree, Diplomacy and International Cooperation -
Superior School of Modern Languages for Interpreting and Translation - University of Trieste
Laurea triennale, Comunicazione Interlinguistica Applicata -
Universidad Pablo de Olavide, de Sevilla
Erasmus+, Grado en Traducción e Interpretación -
Università degli Studi di Padova
Scienze farmaceutiche applicate -
Liceo Ginnasio Statale "A. Pigafetta" di Vicenza
Indirizzo Sperimentale Linguistico, combinazione linguistica Inglese-Francese-Cinese, 80/100