Marshella Edgina Calista

Client Advisor at Louis Vuitton
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Contact Information
Location
Banten, Indonesia, ID
Languages
  • Bahasa Indonesia Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • SGB Virtual Assistant Course [May 2 - June 4]
    Singapore Guidebook (SGB_VA)
    Apr, 2023
    - Sep, 2024

Experience

    • France
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Client Advisor
      • Jun 2021 - Present

      While being a client advisor, the manager also entrusted me to ensure the store operation procedure ran smoothly. - assist customers who came to our store and perform a good attitude according to the LV standard operational procedures - perform good attitude combine with sales performance and feedback from the customers for KPI analysis - perform stock counting for all the inventory and make sure no discrepancy While being a client advisor, the manager also entrusted me to ensure the store operation procedure ran smoothly. - assist customers who came to our store and perform a good attitude according to the LV standard operational procedures - perform good attitude combine with sales performance and feedback from the customers for KPI analysis - perform stock counting for all the inventory and make sure no discrepancy

    • Insurance
    • 700 & Above Employee
    • Accounting Supervisor
      • Jan 2018 - Jan 2020

      - Reviewing journals prepared by the team before posting them to the system - Prepare a quarterly report with reporting team before submitted to our regional team in Singapore - Reviewing journals by other departments and ensuring the team posts them with the correct journal entry - Prepare data for external auditor and ensure the final report was in line with what has been communicated before - Reviewing journals prepared by the team before posting them to the system - Prepare a quarterly report with reporting team before submitted to our regional team in Singapore - Reviewing journals by other departments and ensuring the team posts them with the correct journal entry - Prepare data for external auditor and ensure the final report was in line with what has been communicated before

    • Business Consulting and Services
    • 700 & Above Employee
    • Audit & Assurance Associate 2
      • Dec 2015 - Nov 2017

      Providing a quality audit and assurance service in accordance with the Deloitte Audit Manual standard, which consists of several audit procedures, including: - Audit planning: During the planning phase, we aim to understand our client's business nature, business processes, and standard operating procedures (SOPs). A better understanding of our client's business processes will enable us to provide a comprehensive explanation of their control activities aimed at preventing fraud. - Performing substantive procedures: This includes conducting tests of details, analytical checks, alternative procedures, and inquiries. - Identifying accounting and auditing issues. - Reporting Show less

    • Administrative and Marketing Staff
      • Sep 2015 - Nov 2015

      Provide a comprehensive explanation of Tarumanagara University, including schedules, costs, and activities related to new admissions. Offer proper and accurate services to guests who visit or call the admissions office, in line with the standards of a customer service officer. Handle the registration process for new students, both at the admissions office and outside the university. Prepare and conduct external exhibitions and presentations. Assist in the implementation of the university entrance exam Show less

    • Intern
      • Jun 2015 - Aug 2015

      Responsible for assisting the supervisor in controlling the company's cash balances by managing the cash flow (in and out). This includes filling out document vouchers for all transactions and assisting the supervisor in validating vendor/supplier data. Responsible for assisting the supervisor in controlling the company's cash balances by managing the cash flow (in and out). This includes filling out document vouchers for all transactions and assisting the supervisor in validating vendor/supplier data.

Education

  • Universitas Tarumanagara
    Bachelor's degree, Accounting
    2012 - 2016
  • Santa Patricia
    Senior High School
    2009 - 2012

Community

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