Experience

Riverdale Y (JCC)

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Instructor at Bronx YMHA

  • Aug 2016 - Present



UCB

• Belgium
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Sales Representative

  • Jan 2003 - Present

  pharmacy sales pharmacy sales



Kingsborough Community College

• United States
• Higher Education
• 700 & Above Employee

• Instructor

  • Jan 2003 - Present

  Marshall Sorgen 2940 Ocean Parkway 12F Brooklyn, NY 11235 718-265-4633 or 347-277-6161 msorgen3@yahoo.com Qualifications • 20 years teaching/training experience • Proficient use of MS Word, PowerPoint, Excel, Outlook, and Access • Proficient use of Windows 2003, XP, 2007, 2010 and hardware knowledge • Dedication and drive as a hard-working individual • Strong communication skills to include presentation and listening skills; writing skills and the ability to manage distractions and interruptions. • Familiarity with performance metrics and ability to meet identified targets • Taught Office 2000, 2003, 2007, 2010 • New York state Business Teachers License Professional Skills TRAINING & INSTRUCTIONAL DESIGN SKILLS • Conducted training classes of adults ranging from 10-23 students on computer skills (the internet, MS Office), school-based curriculum's • Taught students from OHEL. • Taught at risk students • Created and taught training classes for various technical and soft skills • Prepare manuals and course material with learning objectives clearly defined and exercises illustrating the point of the training unit. • Prepare lesson plans in employability and job search, remediation and occupational topics. • Manage classroom activity and prepare and maintains appropriate classroom documentation. • Trained students in Customer Service, basic computers, Microsoft Office Suite. Education Kingsborough Community College, Brooklyn, NY Graduated with honors in Computer Science Mitchell College, Long Island, NY Bachelor of Arts in Education Master Certification in Microsoft Office Suite Employment History Basic Computer Instructor/ Windows XP/ MOUS, Kingsborough College, Brooklyn, NY 01/03-Present GED Instructor/ Customer Service/ travel & tourism/ Windows/ MOUS, keyboarding/basic computers. Drake Business School, New York, NY 01/99-12/02 Computer Instructor/ Customer Service, Empire Technical School, New York, NY, 01/91-01/99 Show less