Marshall Perry

Table Games Pit Manager at Rivers Casino & Resort Schenectady
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Location
Albany, New York Metropolitan Area

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Experience

    • United States
    • Gambling Facilities and Casinos
    • 200 - 300 Employee
    • Table Games Pit Manager
      • Jan 2017 - Present

      • Responsible for the supervision and performance of the Table Games employees and ensures correct procedures are followed. • Responsible for control of Pit Roadmap, Fills/Credits and card/dice inventory in the Pit during the assigned shift. • Investigate and resolve guest complaints or concerns in accordance with standard procedures. • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.  Taught Texas Hold Em’ Poker and Blazing 7’s Progressive to all dealers and supervisors when approved by NYGC to be added to the department. Show less

    • Hospitality
    • 700 & Above Employee
    • Table Games Floor Supervisor
      • Aug 2013 - Jan 2017

      • Maintain security of all games, money and personnel.• Must respond calmly and make rational decisions when handling guest demands.• Be alert to any unusual or questionable activity by team members and guests and take appropriate action to correct the situation within established policies and procedures.• Monitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy.

    • Table Games Dealer
      • Nov 2011 - Aug 2013

      • Demonstrates proficient knowledge of gaming policies and procedures.• Alerts the Floor Supervisor of any suspected irregularities on the game. • Never corrects own mistakes.• Ensures game protection on any game assigned to.• Consistently reflects a friendly, positive and constructive approach to the game, the department, and the company. Maintains enthusiasm regardless of pit or game assignment.

    • United States
    • Construction
    • Drywall Contractor
      • Jun 2006 - Nov 2011

      • Read blueprints and designs. • Measure, cut, fit, and fasten panels. • Installing drywall and acoustical ceilings. • Experienced in residential and commercial sites. • Read blueprints and designs. • Measure, cut, fit, and fasten panels. • Installing drywall and acoustical ceilings. • Experienced in residential and commercial sites.

Education

  • Mohawk Valley Community College
    Airplane and Power Plant Technology P
    2008 - 2009

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