Experience

Greyhounds Australasia

• Spectator Sports
• 1 - 100 Employee

• Member Services Officer

  • Sep 2015 - Present



Bankwest

• Australia
• Financial Services
• 700 & Above Employee

• Assistant Retail Manager

  • Jan 2008 - Jan 2011

  Trained new staff to a high level to allow them to reach their sales goals and to gain promotions, Performed performance improvement programs where necessary and took disciplinary actions where required, Ensure day to day running of the branch met with compliance standards, Handled customer complaints, Attending meetings and teleconferences Completed day to day administrative tasks Trained new staff to a high level to allow them to reach their sales goals and to gain promotions, Performed performance improvement programs where necessary and took disciplinary actions where required, Ensure day to day running of the branch met with compliance standards, Handled customer complaints, Attending meetings and teleconferences Completed day to day administrative tasks



NAB

• Australia
• Banking
• 700 & Above Employee

• Branch Manager/ Customer Service Manager

  • Jan 2004 - Jan 2008

  Coaching team members to achieve and succeed their sales targets,Ensuring compliance standards adhered to and ensuring that the internal audits were done correctly,Reconciled office accounts - found errors and fixed problems whilst on relieving staff.Completed day to day Administrative tasks

• Teller, Sales and Service Adviser, Service Adviser

  • Jan 1999 - Jan 2004

  Provide Customer Service,Ensure Personal and business units sales targets are met through identifying customer needs,Aid Managers in general everyday running of the branchData entry



Hungry Jacks

• Manager

  • Jan 1994 - Jan 1999

  Leading a team to maximize sales for the outlet, Hiring of new staff, Ensuring targets for expenditure are kept under control and budgeted correctly, Creating rosters within budget to ensure maximum use of hours to increase sales Stock control Leading a team to maximize sales for the outlet, Hiring of new staff, Ensuring targets for expenditure are kept under control and budgeted correctly, Creating rosters within budget to ensure maximum use of hours to increase sales Stock control



Franklins supermarkets

• Deli hand

  • Jan 1993 - Jan 1994

  Customer service, window preparation, general cleaning duties, managing of night shift. Customer service, window preparation, general cleaning duties, managing of night shift.