Marsha Jackson

Program Director at Wesley Community Center
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Languages
  • English -

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Megan Schofield

Marsha was my direct supervisor while I worked in the Walmart Academies. She was a compassionate leader who was able to show me the big picture. Marsha was able to make me understand the importance or total box thinking.

Barry Primes

I have had the pleasure of knowing Mrs. Jackson for several years. She is a hard working, extremely intelligent, dedicated and committed person. Her work ethic is exceptional. Having her as a member of any team is definitely an asset.

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Credentials

  • The Six Morning Habits of High Performers
    LinkedIn
    Mar, 2023
    - Sep, 2024
  • Building Self-Confidence
    LinkedIn
    Jan, 2023
    - Sep, 2024
  • Developing Leadership Presence
    LinkedIn
    Jan, 2023
    - Sep, 2024

Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Program Director
      • Nov 2021 - Present

      Responsible for the oversight and coordination of all Financial Opportunity Center services including intake, income assistance/benefit enrollment, financial, employment and small business workshops, financial and career coaching, and vocational training bridge classes. Supervise multiple staff within the program, communicate with funders and community partners, and is responsible for grant compliance, employer relationships and evaluation of the department’s services. Responsible for the oversight and coordination of all Financial Opportunity Center services including intake, income assistance/benefit enrollment, financial, employment and small business workshops, financial and career coaching, and vocational training bridge classes. Supervise multiple staff within the program, communicate with funders and community partners, and is responsible for grant compliance, employer relationships and evaluation of the department’s services.

    • United States
    • Retail
    • 700 & Above Employee
    • Coach/ Retail Operation Manager
      • Oct 2020 - Nov 2021

      Promote a customer-focused culture by leading and guiding store team leads, team associates and other internal groups in customer service, sales, profit and loss, inventory management and, safety and compliance to enable an exceptional beginning-to-end customer experience and manage these processes for effectiveness.

    • Facilitator I
      • May 2016 - Oct 2020

      Assisted with the launch of the 1st Walmart Academy in Houston, Tx. Adapted well to rapidly changing direction and strategy plans on the launch while onboarding new team associates. Selected multiple times to deliver Senior leadership development training. Deliver classroom, practical, and on-the-job instruction for operational and managerial skills courses and training in a variety of curricula. Ensure updated accurate course content is being delivered using a variety of teaching approaches. Assist in identifying training requirements and related programs to assure achievement of corporate objectives. Facilitate learning discussions, activities, and small group interactions in multiple learning environments including classrooms, sales floor, backroom, and offices.

    • Assistant Store Manager
      • Feb 2009 - May 2016

      Deliver exceptional customer experience, metric results, and operational standards by managing, leading, coaching, and developing a team of sales associates, department managers, and support managers. Work closely with cross-functional partners in HR, Asset Protection, and Operations at the Store and Market levels to execute business strategies within the store.

Education

  • Sam Houston State University
    Bachelor's Degree, Finance, General

Community

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