Visiting Professor

• Feb 2020 - Present

Visiting Lecturer

• Apr 2016 - Jun 2018

Guest Service Agent

• May 2005 - Sep 2013

• Provided assistance with administrative support for daily activities.• Provided excellence in customer service by answering the employees and guests requests and questions while working at the hotel front desk and switch board.• Handled incoming faxes for guests and in house departments.• Strong multi tasking skills and ability to work in conjunction with various departments.

Human Resources Coordinator

• Jul 2011 - Jun 2013

• Served as a primary contact for all the HRIS related inquires.• Developed and delivered training and orientation sessions for HRIS trainees as a team.• Was responsible for recurring HRIS report generation for payroll-related information as well as the development of new and custom reports.• Responded to employees and management requests for information on a timely manner.• Cross-train with HR Coordinator and develop reference materials to ensure appropriate coverage during absences.• Audited all the entries in HRIS to ensure the accuracy and consistency of the system, worked together as a team to get everything done in a timely manner.

Recruiter (Contract)

• Mar 2011 - May 2011

• Screened all resumes according to pre-determined selection criteria.• Ensured full compliance with government agreements, regulations and legislation.• Provided supporting screening documentation for all resumes for each competition using a Ministry-provided template, as well as a summary of screening results for each file and resume. Finished projects within agreed timelines for review and submission.

Administrative Assistant

• Mar 2011 - May 2011

• Provided assistance with day-to-day administrative duties to Entertainment Insurance Brokerage department.• Provided assistance in terms of sending out endorsement, certificates of insurance and policy letters to clients.

Human Resource Assistant

• Feb 2009 - Jun 2009

• Maintained personnel files, including keying new employees into the Oracle Database.• Data entry and maintenance of the HR system.• Was responsible for processing of new hires (Set Up forms, Payroll Notices).• Processed payroll, and benefit enrolment change notices and initial forms.• Provided administrative support to Human Resources department.• Assisted more experienced human resources staff members in solving issues.• Processed employment applications and resumes.

Sales and Administrative Co ordinator

• Aug 2003 - Jan 2009

• Was responsible for vacation planning and tracking by processing request forms upon submission and providing confirmation to employees.• Assisted in the recruitment process by pre screening applicants, conducting reference checks and preparing employment contracts.• Achieved targeted sales of the year as a team; purchased and maintained inventory.• Carried out marketing research, developed and implemented marketing plans.