Omni Operations Manager

• 2022 - Present

Manager of Business Management

• 2021 - 2022

Fulfillment Captain

• 2021 - 2021

Sales Captain

• 2020 - 2021

Women's Shoe Lead

• 2019 - 2020

Merchandise Coordinator

• 2017 - 2021

Administrative Assistant

• 2017 - 2018

Account Executive

• 2016 - 2018

- Sales and Brand Management: Promoted brands such as Havaianas and Happy Socks in numerous trade shows and official functions. Created and processed orders for all accounts, pushing Business to Business sales. - Public Relations: Attended trade shows to represent the company. Networked and communicated with industry peers. Successfully opened new accounts. - Administration and Operations: Managed correspondence with accounts. Solved any issues promptly through emails, phone calls and fax. - Leadership and Collaboration: Worked closely with marketing and other teams in managing campaigns to boost brands.

Operations Manager

• May 2013 - Aug 2015

- Leadership and Collaboration: Led a team of 35-45 people with an estimated annual payroll budget of $325,000. Managed schedules of teams; interviewed applicants and trained new store associates. Fostered an inclusive and customer-oriented workplace. - Sales and Brand Management: Managed a sales volume of $5.8 million. Collaborated with merchandising manager putting together styles to feature, making impactful displays to boost sales. Market Research: Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve. Used results to effectively improve operations and marketing program of the store. - Administration and Operations: Successfully reduced shrink from 2.55% to 1.85% by establishing a committee to focus on reducing store theft, exceeding Loss Prevention goals.

Financial Service Associate

• Apr 2012 - May 2013

- Performed an array of customer banking transactions and provided quality service to existing and new clients adhering to rules, regulations, and guidelines of the bank - Used customer relationship management in the development of client relationships by using knowledge cross-selling banking products and services as appropriate - Assisted in the achievement of branch sales goals by developing, setting and achieving personal sales and referral goals - Performed an array of customer banking transactions and provided quality service to existing and new clients adhering to rules, regulations, and guidelines of the bank - Used customer relationship management in the development of client relationships by using knowledge cross-selling banking products and services as appropriate - Assisted in the achievement of branch sales goals by developing, setting and achieving personal sales and referral goals

Intern

• Jun 2011 - Aug 2011

-Created marketing presentations to introduce new products and services to current and potential clients -Used PCR to update and add client information -Performed research on new types of marketing platforms to reach potential clients -Created marketing presentations to introduce new products and services to current and potential clients -Used PCR to update and add client information -Performed research on new types of marketing platforms to reach potential clients

Finance Intern

• Jun 2011 - Aug 2011

-Prepared and analyzed financial statements for the company -Calculated financial ratios and compared to the industry standards -Calculated pricing for products and services -Prepared and analyzed financial statements for the company -Calculated financial ratios and compared to the industry standards -Calculated pricing for products and services