Experience

RSF Audiovisuel Muséographique - Audioguides

• General Manager

  • Jun 2023 - Present

  RSF is a museographic audiovisual specialist , created more than 30 years ago and recognized worldwide for the quality and robustness of its innovative products, very suitable for the use and operation of museums and places. of art and culture . RSF is a museographic audiovisual specialist , created more than 30 years ago and recognized worldwide for the quality and robustness of its innovative products, very suitable for the use and operation of museums and places. of art and culture .



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Management Advisor

  • Jan 2022 - Jun 2023

  Advising major organisation and key executives on their sales and growth strategies with a focus on international expansion and operational optimisation. Areas of expertise: - Strategy execution - Corporate Performance Management - Business transformation - International business development Sectors: - SME/SMI - Subsidiaries - Start-ups/Scale-ups

• Interim Sales Director

  • Jun 2021 - Dec 2021

  Launching a new engagement solution Build commercial strategy -> Best distributor results 2022

• Interim Director of Operations

  • Nov 2020 - May 2021

  Production and project management optimisation Production processes re-engineering -> 20% cost reduction Project Management optimization -> +15% productivity



Jetpack.AI

• Belgium
• Software Development
• 1 - 100 Employee

• Interim International Sales Manager

  • Nov 2019 - Jul 2020

  International business development in the travel retail industry Built 20 opportunities and initiated 6 engagements Recruited 2 partners 1 in the Middle East and 1 in Belgium International business development in the travel retail industry Built 20 opportunities and initiated 6 engagements Recruited 2 partners 1 in the Middle East and 1 in Belgium



Scorecard Analytics Solutions

• General Manager - Founding Partner

  • Jan 2005 - Oct 2019

  Establishment of a new organisation specialised in the marketing and implementing of performance management solutions (on site and SaaS). - Development of a specialised sales teams and strategic partnerships -> annual growth of 20% - Development of a specific project management –> 5% improvement in profitability. - Development of professional Support services and customer success -> +80% user adoption -> 85% customer loyalty. - Managed a team of 15 employees and oversaw… Show more Establishment of a new organisation specialised in the marketing and implementing of performance management solutions (on site and SaaS). - Development of a specialised sales teams and strategic partnerships -> annual growth of 20% - Development of a specific project management –> 5% improvement in profitability. - Development of professional Support services and customer success -> +80% user adoption -> 85% customer loyalty. - Managed a team of 15 employees and oversaw all functions activities. - Delivered over 36 dashboards' (design and implementation) in the sectors of health care, industry, insurance, energy, logistics and IT (public and private) Show less Establishment of a new organisation specialised in the marketing and implementing of performance management solutions (on site and SaaS). - Development of a specialised sales teams and strategic partnerships -> annual growth of 20% - Development of a specific project management –> 5% improvement in profitability. - Development of professional Support services and customer success -> +80% user adoption -> 85% customer loyalty. - Managed a team of 15 employees and oversaw… Show more Establishment of a new organisation specialised in the marketing and implementing of performance management solutions (on site and SaaS). - Development of a specialised sales teams and strategic partnerships -> annual growth of 20% - Development of a specific project management –> 5% improvement in profitability. - Development of professional Support services and customer success -> +80% user adoption -> 85% customer loyalty. - Managed a team of 15 employees and oversaw all functions activities. - Delivered over 36 dashboards' (design and implementation) in the sectors of health care, industry, insurance, energy, logistics and IT (public and private) Show less



Concorde France Import/Export

• General Manager - Founding Partner

  • Jan 1995 - Oct 2004

  Establishment of a Supply Chain structure for the supply of Supermarkets and Catering in the Russian market Led the development and execution of the company's international expansion strategy, including market entry and partner identification and development. - Increased sales by 20% through the development of new distribution channels and the launch of new products in key markets. - Managed relationships with key international partners and clients. - Increased efficiency by 15%… Show more Establishment of a Supply Chain structure for the supply of Supermarkets and Catering in the Russian market Led the development and execution of the company's international expansion strategy, including market entry and partner identification and development. - Increased sales by 20% through the development of new distribution channels and the launch of new products in key markets. - Managed relationships with key international partners and clients. - Increased efficiency by 15% of the supply chain team in France and the commercial team in Moscow through continuous process optimisation. - Improved productivity by 30% through the implementation of a customised ERP. - Led commercial agreements with manufacturers and distributors offering ±20K SKU - Achieved >80% customer loyalty and turnover of 15M€ Show less Establishment of a Supply Chain structure for the supply of Supermarkets and Catering in the Russian market Led the development and execution of the company's international expansion strategy, including market entry and partner identification and development. - Increased sales by 20% through the development of new distribution channels and the launch of new products in key markets. - Managed relationships with key international partners and clients. - Increased efficiency by 15%… Show more Establishment of a Supply Chain structure for the supply of Supermarkets and Catering in the Russian market Led the development and execution of the company's international expansion strategy, including market entry and partner identification and development. - Increased sales by 20% through the development of new distribution channels and the launch of new products in key markets. - Managed relationships with key international partners and clients. - Increased efficiency by 15% of the supply chain team in France and the commercial team in Moscow through continuous process optimisation. - Improved productivity by 30% through the implementation of a customised ERP. - Led commercial agreements with manufacturers and distributors offering ±20K SKU - Achieved >80% customer loyalty and turnover of 15M€ Show less



Interplacement

• Germany

• Sales & Logistics Manager

  • Jun 1992 - Nov 1994

  Export company focused on the ex- Soviet Union market • Developed sales, led suppliers' negotiations and supply chain management • Managed 4 salespeople and 3 people in logistic • Boosted sales by ~15% to achieve EUR 3 M yearly turnover Export company focused on the ex- Soviet Union market • Developed sales, led suppliers' negotiations and supply chain management • Managed 4 salespeople and 3 people in logistic • Boosted sales by ~15% to achieve EUR 3 M yearly turnover



Cabinet ECAI

• France
• Accounting
• 1 - 100 Employee

• Sales Manager, IT solutions

  • May 1991 - May 1992

  Distributor of CEGID (SAGE) solutions in France •Led sales and implementation of ERP and Accounting solutions across Manufacturing, distribution and retail SMEs in France • Overachieved sales targets by +20% to attain around EUR 400 K Distributor of CEGID (SAGE) solutions in France •Led sales and implementation of ERP and Accounting solutions across Manufacturing, distribution and retail SMEs in France • Overachieved sales targets by +20% to attain around EUR 400 K



Serge Nancel

• Cost Controller & Production Planning Manager

  • Feb 1990 - Apr 1991

  Ladies fashion house in France • Optimized demand forecasting and production planning to reduce unsold finished products without missing re-ordering sales • Improved sales by 15% and reduced inventory costs by 20% Ladies fashion house in France • Optimized demand forecasting and production planning to reduce unsold finished products without missing re-ordering sales • Improved sales by 15% and reduced inventory costs by 20%



Cimenterie Nationale S.A.L

• Lebanon
• Wholesale Building Materials
• 1 - 100 Employee

• Procurement Manager

  • Feb 1986 - Jul 1989

  Leading cement producer in the Middle East region • Oversaw $ 3M budget • Improved procurement budgets by implementing "Just in Time" leading to 10% yearly cost reduction Leading cement producer in the Middle East region • Oversaw $ 3M budget • Improved procurement budgets by implementing "Just in Time" leading to 10% yearly cost reduction



Saint Joseph University of Beirut

• Lebanon
• Higher Education
• 700 & Above Employee

• Lecturer In Management

  • 1984 - 1989

  • Delivered a Management course for Business graduates • Delivered a Management course for Business graduates



Consolidated steel Lebanon

• Regional Sales Manager

  • Jul 1982 - Dec 1985

  Construction Steel Manufacturing company • Led sales for the Middle East Construction Steel Manufacturing company • Led sales for the Middle East