Experience

Novelus

• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Field Service Manager

  • Mar 2022 - Present



Majid Al Futtaim

• United Arab Emirates
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Feb 2019 - May 2022

  - Suggesting operational improvements to enhance quality.- Ensuring regular and effective communication with staff on performance and goals.- Providing customer service and resolving requests accurately.- Ensuring a safe environment for guests and colleagues.- Utilizing suggestive selling and upselling skills to maximize sales. - Suggesting operational improvements to enhance quality.- Ensuring regular and effective communication with staff on performance and goals.- Providing customer service and resolving requests accurately.- Ensuring a safe environment for guests and colleagues.- Utilizing suggestive selling and upselling skills to maximize sales.



Farjallah Holding sal

• Lebanon
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Mechanical Engineering Intern

  • Jul 2021 - Oct 2021

  - Collaborating with sales teams to understand customer requirements and provide sales support.- Talking with customers and engineers to assess equipment needs and to determine system requirements.- Using Sodeca software to provide industrial fans and ventilation systems to meet clients' requirements.- Recommending materials or machinery to customers and showing how changes will lower costs or increase production.- Preparing cost estimates, BOQ, specifications, and tender documents for different packages.