Experience

Balluff Co., Ltd.

• Automation Machinery Manufacturing
• 1 - 100 Employee

• SAP Identity and Access Manager

  • Mar 2023 - Present



UNICEF

• United States
• Non-profit Organizations
• 700 & Above Employee

• Senior Information Technology Associate at UNICEF

  • Mar 2022 - Mar 2023

• Information Technology Associate

  • Feb 2017 - Feb 2022

  IT Associate G6 Step 5 UNICEF GSSC - Budapest Leading the Identity and Access Management Team at GSSC UNICEF. Main responsibility for technical and business application access: SAP, Service Now, MS O365 and Azure. Leading projects like automation of AD account creation, automatic notification, SAP permissions assignment. Reporting on performance, and productivity of Access Mgmt team to monitor quality and quantity. Develop new scripts to improve UNICEF Identity and Access functions with other team like Human resource, Master Data management. Creating official documentations for knowledge base and audit purposes. Show less

• IT Assistant

  • Feb 2016 - Feb 2017



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• SAP Business Analyst

  • Oct 2014 - Jan 2016

  I was supporting on daily basis SAP costumers via phone and email. Besides the SAP support on this position had the chance to try myself as a trainer and a coach as well. As a trainer I had the possibility to train the new joiners of TATA Consultancy Services ITIS department. It is including technical skills and customer care, soft skill trainings and it is included more project specific, SAP related knowledge transfer. I was supporting on daily basis SAP costumers via phone and email. Besides the SAP support on this position had the chance to try myself as a trainer and a coach as well. As a trainer I had the possibility to train the new joiners of TATA Consultancy Services ITIS department. It is including technical skills and customer care, soft skill trainings and it is included more project specific, SAP related knowledge transfer.



Cpl Hungary

• Hungary
• Staffing and Recruiting
• 1 - 100 Employee

• IT Helpdesk Analyst

  • Aug 2012 - Oct 2014

  As a Technical Support Analyst the most basic responsibility I had to help the clients over hardphone and emails. My basic responsibility is to handle the emails (60/day). Keep in touch with the resolving team and the costumers (email, phone and chat sometimes) day by day. Organize and train new starters trainings, coaching team members. As a Technical Support Analyst the most basic responsibility I had to help the clients over hardphone and emails. My basic responsibility is to handle the emails (60/day). Keep in touch with the resolving team and the costumers (email, phone and chat sometimes) day by day. Organize and train new starters trainings, coaching team members.