Marom Elisha

Senior Information Technology Business Analyst at Datorama, a Salesforce Company
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL
Languages
  • English -
  • Hebrew -

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Credentials

  • MASTER QA- at ness college
    -
    Sep, 2012
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Senior Information Technology Business Analyst
      • Dec 2017 - Present

      •Technical focal point for management support •Managed outsource partners and vendors to ensure seamless experience for customers •Managing the M&A IT process from the technical and project point of view (Datorama) •Developing IT work procedures for the team, manage accounts: G-Suite, O-365, One login, etc •Creating cross organization partnerships with Employee experience , Finance, HR, Operation, Security & more •Full partner in the transitions of the company's offices in all technical aspects, Finding creative solutions •Manage Zoom Live/Google stream internal channel •Leading Employees On-boarding plan (Communication, Logistics & Training ) •Responsible for all hardware procurement at IL Show less

    • Israel
    • Computer and Network Security
    • 1 - 100 Employee
    • QA & IT Engineer
      • Jun 2014 - Dec 2017

      • Design tests plan according to technical specification and business requirements. • Full bug life cycle management using HP QC.• Work closely with R&D and product managers.

    • IT Manager
      • Jun 2014 - Dec 2017

      Responsible for Design, develop, implement and coordinate systems, policies and procedures(W/S, servers,Firewall,) International (IL & US) .• Hands-on manage Office Infrastructure (Fortigate, Checkpoint and HP, telephony system) • Coordinate offsite backup storage• Local Support to all SaaS / PaaS / IaaS (Google Apps, Salesforce, Voicenter, Jira, Microsoft Directory Services,VMware, Etc') in accordance with corporate guidelines.• Migration and manage our Office 365 and Google Apps• Local Data Security enforcement in accordance with corporate guidelines• Excellent ability to install, administer and troubleshoot computer hardware, software• Maintain Windows servers such as DHCP, DNS, and file servers• Define the IT Master Plan and the IT Strategy• 4 years’ experience in systems management• Collaborative and team-oriented attitude• Ability to prioritize and complete multiple tasks• Local vendors negotiations and purchasing• Good prioritization skills and have ability to be flexible to changes, ability to work to tight deadlines and within constraints• Flexible and adaptable self-starter with strong relationship-building skills• Handle annual budget and ensure cost effectiveness. • Inventory, documentation, reporting• Design, develop, implement and coordinate systems, policies and procedures Show less

    • Israel
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Support Engineer
      • Aug 2012 - Jun 2014

      • Experience on Installation, Configuration & Operation of WINDOWS all versions • Making sure all IT meets industry standards • Installing New software / hardware ( Printers, Work Stations etc) • Setting up User Accounts, Permissions and Passwords • Overseeing security of all systems, especially the internet, Installing Antivirus protection • Network maintenance LAN / Wireless LAN • Technical Support for Users using the network • Working on Switches, DSL, Routers, LAN & Wireless LAN • Network troubleshooting, outlook mail Client Support, etc. Show less

Education

  • Ness City High School
    QA Master
    2011 - 2012

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