Experience

Eversound

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Customer Success Manager

  • Apr 2022 - Present

  Eversound provides hearing health solutions that empower senior living residents to live life at full volume. Learn more at eversoundhq.com Eversound provides hearing health solutions that empower senior living residents to live life at full volume. Learn more at eversoundhq.com



Plaid Enterprises

• United States
• Retail Art Supplies
• 200 - 300 Employee

• Key Account Manager

  • Nov 2019 - Apr 2022

  As a Key Account Manager for Joann Fabrics and Wal-Mart Canada, manages and expands relationships with all team members, responsible for achieving sales growth. Handles all aspects of retailer business from initial product placement to its exit strategy. Conducts business line reviews, product and trend presentations using fact based analysis to place new items and programs. Sets end caps, power panels and retailer planograms at office and retailer’s Planogram rooms. Seeks new opportunities for growth inside existing accounts with the development of new products and programs.



The Cutting Board Company

• Retail Office Equipment
• 1 - 100 Employee

• Account Manager

  • Oct 2018 - Nov 2019

  As an Account Manager for the Carved Solutions and Big Wood Boards brands, managed the Wayfair, Bed Bath Beyond, Neiman Marcus and Rue La La drop ship business. Managed the small to medium size independent boutique accounts – prospecting, onboarding new accounts, plus day to day account management. Also managed promotional aspect of business, specifically within the banking and real estate industry. Highlights: •Managed data entry, shipping and invoicing for all drop ship accounts. •On-boarded new wholesale accounts for each brand - identifies customer needs, establishes relationship and manages entire sales cycle. •Prospecting and lead generation from e-commerce pipeline. •Ecommerce management – back and front end order entry, product management and customer set up. •Oversaw graphic designer, production team and wholesale accounts on medium to large customized projects. •Customer service – interface with key account buyers, small to medium wholesale buyers and retail customers. •Atlanta Gift Mart – pre and post show follow up.



Jambu & Co.

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Account Manager - Nordstrom

  • Oct 2017 - May 2018

  Managed the drop ship side of the business. Implemented successful sales/marketing strategies and partnered with the Nordstrom team on key details.HIGHLIGHTS• Recognized company leader for brand relaunch in Canada• Rolled out the 2017/2018 Canadian Cost Program• Traveled internationally to attend tradeshows for networking, marketing, and branding activities• Immediately addressed inventory or pricing issues and resolved them immediately

• Account Manager - Amazon

  • Jan 2016 - Oct 2017

  Worked as dedicated Specialist and major point of contact for the Amazon account, developing impactful sales campaigns and driving new business. Performed as a highly successful sales strategist for this major brand by more than tripling business sales revenue. HIGHLIGHTS• Successfully managed product flows for 3 brands and online implementation of seasonal styling, labeling, and page management. • Collaborated with Amazon staff at headquarters to discuss strategy planning and marketing ideas. • In partnership with Strategic Vendor Service, was able to immediately address product issues.

• Account Manager - Southeast

  • Apr 2009 - Dec 2015

  Operated as the SE Territory Manager, with a combination of independent and key accounts. Personally, brought huge accounts on board, taking revenues from six figures to millions. HIGHLIGHTS• Closed a major account and grew one location to six figures. • Doubled business for other accounts and brought stability to a struggling region.• Heavily promoted brand throughout the SE territory, resulting in a major boost in sales revenue.